Data Entry Specialist - Remote

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. 

A Data Entry Specialist is responsible for accurately and efficiently inputting, updating, and managing data within a company's database or information systems. This role requires a high level of attention to detail, organizational skills, and the ability to work independently or as part of a team. The Data Entry Specialist ensures that data is entered quickly and correctly, often working with large volumes of information. The position may also involve verifying and correcting existing data, maintaining confidentiality, and supporting other administrative tasks.

**Please submit your resume in English for review.**

What you’ll do:

• Review all data for adherence to hierarchy and errors prior to uploading or input of data. Modifies as necessary.

• Manage data integrity of the various databases and support any documentation functions.

• Accurately performs data entry into internal software platforms.

• Reviews and verifies change requests and documents to determine accuracy and completeness of information, utilizes discretion and escalates issues as needed to correct or complete data.

• Performs all tasks in a timely and accurate manner. Ensures all data is entered by appropriate deadlines and contains appropriate approvals.

• Ensure data is distributed to all the proper channels of visibility on the software platform

• Perform other duties and projects as assigned

• Create and run end-of-day procedures and update management.

• Collecting information from involved parties and entering data into the central database

• Cataloging the data with appropriate tags for ease of reference

• Verify the accuracy and completeness of information, performing quality checks to detect and correct errors.

• Monitor enrichment job and system performance to troubleshoot errors as they arise.

• Review weekly control reporting to ensure data is flowing correctly throughout the CRM

• Update and maintain data in the CRM or other systems, ensuring all records are up-to-date and organized.

• Maintain the confidentiality and security of sensitive data and adhere to data protection guidelines.

• Assist in generating reports based on entered data within Salesforce or other systems.

• Collaborate with other team members to streamline data processes and improve efficiency.

• Perform other administrative duties and projects as assigned, such as audits, data cleansing, report generation, data validation, online research or CRM data management. 

Who You Are

• High school diploma or equivalent; additional qualifications in data management or related fields are a plus.

• At least one year’s relevant experience in data entry

• Fluent in English, both conversational and business languages

• Our ideal candidate will reside in Mexico City or Guadalajara, Mexico

• Proficiency in using data entry software, word processing programs, and spreadsheets (e.g., Microsoft Excel, Google Sheets).

• Proven ability to ensure data accuracy, perform data audits, and surface use cases to implement quality control processes.

• Strong attention to detail and accuracy in data entry.

• Good organizational skills and ability to manage multiple tasks simultaneously.

• Basic understanding of data privacy laws and maintaining confidentiality.

• Excellent communication skills and ability to work as part of a team.

• Ability to work independently with minimal supervision.

• Experience with eCommerce and/or SaaS subscription models and related metric, a plus

• Prior experience in a data entry or similar administrative role.

• Ability to effectively plan, organize, and coordinate work with others in a team environment.

• Ability to remain focused on a repetitive mental task over a long period of time

• Ability to enter data into the system quickly and accurately

• Ability to take initiative and problem solve

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.

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