Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.
Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.
Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.
How you will impact the organization…
The Master Data Management (MDM) and Technology Data Analyst is key in data management and providing daily support to sales teams and processes in Salesforce. They oversee all aspects of CRM and Data Maintenance and work with the Project Manager on solutions that follow best practices. They provide data to the Sr. Director and cross functional organizations to support initiatives, including commissions, GTM planning, and manage overall Data health and cleanliness in Salesforce.
The value you will deliver…
- Data Extraction and Cleaning: Pull data from Salesforce and ensure it's clean, accurate, and ready for analysis.
- Data Analysis: Use Salesforce data analysis tools to identify trends, patterns, and opportunities.
- Data Visualization: Create reports and dashboards to communicate findings effectively to stakeholders.
- Data Quality: Monitor and improve the quality of data within Salesforce.
- Data Management: Develop and maintain best practices related to data management policies and procedures.
- Collaboration: Work with Salesforce administrators, business users, and other stakeholders to understand their needs and provide relevant insights.
- Reporting: Create and maintain reports and dashboards to track key performance indicators (KPIs) and business metrics.
- Automation: Automate repetitive tasks using tools like Data Loader or SOQL.
- Troubleshooting: Identify and resolve data issues and discrepancies.
- Data Migration: Support data migration activities, including generating files for bulk data updates.
- Data Governance: Ensure compliance with data laws and regulations.
- Business Analysis: Translate business requirements into data or process needs.
- Partnering with Project Manager on projects as needed
- Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.
What you will bring to the table…
- 2+ years of salesforce support experience, including user setup and data management, with full understanding of object relationships.
- 2+ years in a support role with Tableau, Looker Studio, or Salesforce built-in analytics
- Experience contributing to cross-functional projects including understanding of project life cycles.
- Experience researching CRM and sales processes to determine industry best practices.
- Strong analytical skills: Ability to identify patterns, trends, and insights in data.
- Communication skills: Ability to explain technical information to a broad audience.
- Problem-solving skills: Ability to identify and resolve data issues.
- Organizational skills: Ability to manage multiple workstreams and prioritize tasks.
- Knowledge and understanding of sales cycles and related processes.
- Bachelors Degree or 2 years minimum experience in a data analytics and/or salesforce administration role preferred
You will stand out if you also have…
- Certified Salesforce Administrator or Certified Salesforce Data Analyst preferred.
- LeanData 6 months+ administration and/or admin certification.
Additional details…
- Location requirements: Hybrid: Los Angeles, Las Vegas, or Dallas.
- Travel requirements: Up to 10% travel.
- Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
- Technology requirements: Reliable, high speed internet
- Eligible for sponsorship: No
The salary range for this role is $80,000-$90,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.
We are not accepting agency submissions for this role.
To learn more about us visit consensus.com
Top Skills
What We Do
A public company, founded over 25 years ago, Consensus is the global leader in digital cloud and fax technology. Focusing in the healthcare space, we use interoperability to unify multiple systems that wouldn’t otherwise talk to each other.
With exciting new initiatives on the horizon, we are continuing our strategic expansion. Read on to learn why now is the ideal time to join the Consensus team.
Consensus leverages technology heritage to move from simple digital documents to advanced healthcare standard HL7/FHIR for secure data transport as well as Natural Language Processing (NLP)/AI to convert unstructured to structured, analytics-ready documents helping users unveil information that is meaningful and actionable.
Our interoperability suite of solutions offers a unified digital environment that optimizes workflows, provides real-time event notifications, on-demand patient query, direct secure messaging, universal APIs, NLP/AI, electronic signature and eFax HITRUST CSF® Certified digital cloud faxing. With more than 11 million users worldwide Consensus Cloud Solutions leads the industry in interoperability solutions that create operational efficiencies and enhance communications. Visit consensus.com
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
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