D365 functional consultant

Posted 9 Hours Ago
Be an Early Applicant
København, Hovedstaden
Mid level
AdTech • Marketing Tech
The Role
The D365 Functional Consultant will lead and participate in the implementation of Dynamics 365 Retail module, optimize business processes, configure/customize functionalities, provide end-user training, ensure quality assurance, manage client relationships, and maintain documentation.
Summary Generated by Built In

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.


Job Description

We at Publicis Sapient are expanding our fast-growing Microsoft D365 practice. We work with some of the biggest Customers in their ERP and Digital journeys in Europe, the US, the UK, AUS, and NZ for Dynamics and other practices, supported by our offices across the globe. As part of our growth, we are actively seeking D365 Lead Functional Consultants, helping our clients implement andoptimizethe Dynamics 365 Retail module, which is a part of the Microsoft Dynamics 365 suite of business applications. The Dynamics 365 Retail moduleprovidesa comprehensive solution for managing retail operations, such as point of sale, inventory, merchandising, e-commerce, and customer loyalty.



Your Impact:

  • Retail Module Implementation: Lead andparticipatein the implementation of Dynamics 365 Retail module, ensuring alignment with client business processes.
  • Business Process Optimization: Collaborate with clients to understand their retail business processes andidentifyareas for improvement.
  • Configuration and Customization: Configure Dynamics 365 Retail functionalities based on client requirements and collaborate with development teams for any necessary customizations.
  • End-User Training: Develop and deliver training programs for end-users on Dynamics 365 Retail functionalities andprovideongoing support and guidance.
  • Quality Assurance: Conduct thorough testing of Dynamics 365 Retail configurations and customizations and ensure the delivered solutions meet the specified business requirements and quality standards.
  • Client Relationship Management:Establishand maintain strong relationships with clients, understanding their needs and ensuring client satisfaction.
  • Documentation: Create andmaintaincomprehensive documentation of configurations, customizations, and implemented solutions and develop user manuals and training materials as needed.

Qualifications


Your Skills & Experience: 

  • Experience of D365 F&O Commerce
  • Experience in a minimum of 2 full cycle implementations on Commerce/Retail and support is a must. Retail industry knowledge is a plus.
  • Good exposure to Finance & SCM modules of D365
  • D365 SCM and Commerce / Retail Certifications
  • Experience in configuration and troubleshooting of new stores, POS, Promotions, and hardware which includes printers, customer displays, scanners, and hardware stations.
  • Experience of rollouts, deployments, and upgrades
  • Ability to identify risks, and issues, find solutions, and plan/manage them.
  • Excellent documentation, presentation, and communications skills
  • Should be able to lead the conversations with the senior executives on the projects

Set Yourself Apart With: 

Basic understanding of any of the cloud systems and cloud concepts – Azure
Basic understanding of Agile scrum methodologies. Participated actively in agile ceremonies like sprint planning, retro, sprint refinement, etc.
Good communication and client management skills.

Additional Information

Benefits

  • Hybrid working model and flexible working hours
  • Strong people first company culture
  • Numerous learning opportunities to support your professional growth
  • Amazing opportunities for career progression
  • Staff incentives and rewards schemes
  • Company pension plan and occupational disability insurance
  • Ergonomic chairs and height adjustable desks, dog friendly offices
  • Discounts on travel, culture, and leisure activities
  •  “Work Your World Program” – every Publicis Sapient employee is entitled to work anywhere in the world for up to 6 weeks every year.
  • Vibrant workplace culture with various events throughout the year (e.g. after works events, healthy breakfast, free coffee, snacks)

Top Skills

D365
The Company
HQ: Paris
45,929 Employees
On-site Workplace
Year Founded: 1926

What We Do

As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

Similar Jobs

Frederiksberg, Hovedstaden, DNK
4857 Employees

STARK Group Logo STARK Group

Unsolicited Applications GROUP IT

eCommerce • Retail • Sales
Frederiksberg, Hovedstaden, DNK
4857 Employees
Søborg, Gribskov, Hovedstaden, DNK
13646 Employees

GN Group Logo GN Group

Global IT Graduate

Gaming • Appliances
Ballerup, Hovedstaden, DNK
6649 Employees

Similar Companies Hiring

JuiceMedia.AI Thumbnail
Marketing Tech • Machine Learning • Digital Media • Big Data Analytics • Analytics • Agency • AdTech
Marina Del Rey, CA
68 Employees
Effectv Thumbnail
Marketing Tech • Digital Media • AdTech
New York, NY
2157 Employees
AdRoll Thumbnail
AdTech
US

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account