D365 F&O Consultant/ERP Specialist

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip? 
To write our success story, it is essential to continue innovating and developing our business processes to be smart and efficient. This is why we are continuously investing in scaling our ERP implementation, making it accessible and valuable to all relevant stakeholders. We have a dedicated team of professionals responsible for developing, updating, and maintaining the system – this team is now expanding due to implementation up-sizing, and you could be our new colleague.

Your job will be implementing and designing our ERP (Microsoft Dynamics 365 for Finance & Operations), supporting the global rollout, and scaling it to 100+ companies. You will work closely with stakeholders in Finance, Procurement, Revenue Assurance, Product Development, and other departments on ERP improvements and integrations with various other tools and processes. 

What you will be doing: 

• Gathering user requirements, designing, configuring, testing, and implementing ERP functionalities and modules  

• Working on projects designed to identify process and efficiency issues and working on creating solutions to those issues  

• Identifying opportunities to evaluate business processes further and finding additional ways to automate, integrate, and optimize the solution  

• Ensuring reliable performance of systems by troubleshooting and resolving any related software, user access or other problems 

• Collaborating with project managers, process owners and product managers on identifying business requirements and project priorities  

• Work on improving management visibility, enriching reports, and improving data quality throughout the business  

• Manage security setup and audit requirements (new user creation, assignment of appropriate roles and permissions, advanced security reporting and logging, etc.)  

• Organizing and providing education and day-to-day support to internal users  

• Participating in integration with various other 3rd party tools with ERP (Salesforce, Power BI, Workday, in-house systems, etc.) 

Requirements: 

• You have proven 3+ years hands-on experience with D365FO/AX2012 or other major ERP solution  

• You have a good understanding of at least one and preferably two of the following business process areas is a plus – Procure to Pay, Order to Cash, Record to report, Inventory and Warehouse Management  

• You have a great professional interest in the mix of IT and business processes and an in-depth understanding of the relationship between system configurations and Accounting/Finance. 

It’s great if you have…  

• Understanding of Generally Accepted Accounting Principles (GAAP) practices 

• Understanding of AX/FO data model 

• Experience with Data management/Power BI/Management Reporter/advanced Excel skills 

• Technical expertise and development experience, preferably within MS Dynamics 365  

More about you: 

• You are reliable, self-reliant, and organized with a diverse skill set 

• You proactively tackle business challenges and recommend solutions  

• You are a skilled team player and communicator  

• You enjoy solving problems and take a creative approach while doing so 

• You thrive in multinational environments 

• You are fluent in English, both spoken and written

Why our employees choose us (and stay)?
Big and complex infrastructure – When we talk about a large system, we really mean it. Our platform generates traffic that measures in millions of messages every minute. 
Awesome clients – We serve and partner with the majority of the leading IT companies, mobile operators, OTTs, brands, banks, social networks, and many more.
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting from the Academy as an onboarding program to internal education, education resources, and e-learning to external education, we invest heavily in employee learning and development.
Connect globally – Work with people from different countries and backgrounds. We put the "global" in globalization.
Compensation & Benefits – Travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!