The Role
The Customer Support Representative will handle customer inquiries efficiently, resolve complaints while maintaining professionalism, assist with product-related issues, keep records of interactions, and collaborate with team members to enhance customer satisfaction.
Summary Generated by Built In
Experience Required: 0-1 Year
Location: Ahmedabad, Gujarat (on-site)
Key Responsibilities:
- Handle customer inquiries and provide prompt, accurate, and courteous responses.
- Resolve customer complaints efficiently while maintaining a positive and professional attitude.
- Assist customers with product or service-related issues and provide appropriate solutions.
- Maintain records of customer interactions, feedback, and follow-up actions.
- Collaborate with team members to improve customer experience and satisfaction.
Skills Required:
- Excellent communication skills in Hindi and English (both verbal and written).
- Strong problem-solving and interpersonal skills.
- Ability to multitask and manage time effectively.
Qualifications:
- Graduate in any discipline. (Mandatory)
Additional Information:
- Freshers with strong communication skills are welcome to apply.
- A customer-oriented attitude and ability to work in a team environment will be highly valued.
We are looking for enthusiastic candidates eager to kickstart their careers in customer service. If you have a passion for helping others and excellent communication skills, we’d love to hear from you!
The Company
What We Do
Starkflow builds remote teams. At Starkflow, we aim to help founders grow businesses while saving their time and money, simultaneously providing long-term career opportunities to talent.
