Customer Strategy Manager

Posted 21 Days Ago
Be an Early Applicant
Camden, NJ
107K-154K Annually
Senior level
Food
The Role
The Customer Strategy Manager leads collaboration between sales and internal teams to optimize strategies, manage forecasts, and drive business growth.
Summary Generated by Built In

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell’s offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Customer Strategy Manager is an essential member of the Sales Strategy team, serving as the primary liaison between customer sales teams and internal functions such as Brand, Finance, and Supply Chain. This role is integral to delivering key business objectives for the Rao’s Pasta and Soup business across all channels and categories. This position offers an exciting opportunity for someone who thrives in a fast-paced, team-oriented environment and values the opportunity to make a significant impact.

What you will do...

  • Collaborate with the Customer Sales Lead, Sales Finance, Shopper Insights, Category Strategy, and Category Management to identify and execute initiatives that support overall sales goals.
  • Partner with the Trade & Promotional Planning Lead to co-develop customer and channel-specific Gross Sales, Net Sales, and Trade Annual Operating Plan targets.
  • Work with the Trade & Promotional Planning Lead and Customer Sales Leads to develop and optimize promotional plans within company guidelines to maximize return on investment.
  • Collaborate with Category Management and Customer Sales Leads to develop an optimized assortment strategy that aligns with national item priorities, as set by Category Strategy.
  • Manage and communicate customer forecasts and key business drivers to internal teams, particularly Demand Planning and S&OP.
  • Identify and address risks, opportunities, and solutions that balance both customer requirements and business needs.
  • Conduct ad hoc business analysis to address emerging challenges or opportunities.
  • Maintain strong working relationships with Sales Strategy teammates (Category Strategy, Trade & Promotional Planning), other sales functions (Category Management, Sales Finance, Customer Sales), and cross-functional teams (Brand, Finance, Supply Chain).

Who you will work with...

Sales and cross-functional teams

What you bring to the table...

  • Bachelor's degree required.
  • 8+ years CPG sales experience required

It would be great if you have...

  • Customer Sales / Customer Management
  • Category Management
  • Category Strategy
  • Revenue Management
  • Trade Marketing / Trade & Promotional Planning
  • Sales Finance
  • Strong Communication abilities
  • Effective Problem-Solving skills
  • Proficiency in Analytics and data interpretation
  • Strong Financial Acumen
  • Ability to Influence and Sell effectively
  • Expertise in Negotiation
  • Strong Process Management capabilities
  • Strong communication and presentation skills, with the ability to convey complex data and insights to non-technical stakeholders.

This office is based in WHQ 3 days a week (Hybrid).

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$107,000-$153,900

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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The Company
HQ: Camden, NJ
0 Employees
On-site Workplace
Year Founded: 1869

What We Do

We’re here to serve you in your mission to delight guests, because we believe great food can enrich lives. It’s why we’re committed to serving products your guests trust. And why we’re always innovating to make sure we deliver not just on the needs of today but tomorrow as well.

We began serving people nearly 150 years ago, when we were founded on a mission to bring good, nutritious food to the many. We’re still committed to that mission today.

Campbell’s Foodservice. Made to Serve®.

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