Customer Service Associate

Reposted 15 Days Ago
Be an Early Applicant
Dallas, TX
Entry level
Agency • Marketing Tech
The Role
The Customer Service Associate will implement promotional campaigns, assist and retain customers, and train new hires while maintaining professional standards.
Summary Generated by Built In

We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation’s top direct marketing firms, our standards for quality customer service are higher than ever. 

We understand that our success starts with our employees, and we have developed a training program that is conducive to growth both personally and professionally. This will give you the opportunity to work both individually and as a team to reach and exceed our clients’ goals.

Primary Duties:

  • Professionally representing our firms and our clients
  • Generating new customer base while retaining current customers
  • Presenting promotions while demonstrating outstanding product knowledge
  • Assisting customers in the purchase of products and services
  • Building relationships and establishing rapport with consumers
  • Training and mentoring new hires upon completion of training program

Desired Qualities:

  • Pleasant and professional demeanor
  • Determined, motivated and persistent
  • Team player
  • Self starter
  • Student mentality
  • Excellent interpersonal skills
  • Strong presentation skills
  • Natural born leader
  • Outgoing and extroverted

Education Level:

  • BA/BS preferred
  • High School Diploma required
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The Company
HQ: Irving, TX
24 Employees
On-site Workplace
Year Founded: 2002

What We Do

GIG is a marketing agency that brings engagement through real conversations with real people. By fostering personal development, we provide opportunities for talented individuals driven by passion and a desire to achieve the best outcomes for our clients.

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