Customer Success Manager - Power and Renewables

Posted Yesterday
Be an Early Applicant
3 Locations
Senior level
Big Data • Information Technology • Software • Analytics • Energy
Enverus is the leading energy SaaS company delivering highly-technical insights and predictive/prescriptive analytics
The Role
The Customer Success Manager will partner with an Account Director to manage a base of 50-60 accounts, execute sales goals, collaborate with Technical Advisors and Customer Education Managers, deliver client feedback, and forecast business growth. The role requires strong energy sector experience and a focus on both growth and retention strategies.
Summary Generated by Built In

Description
Account Director, Power & Renewables
Why YOU want this position
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We will be seeking a highly driven Account Director to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.
Performance Objectives

  • Account Director that is part of a POD focused on Growth and partner with a Customer Success Manager focused on Retention. Account base will be 50-60 accounts
  • Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis
  • Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities
  • Team with Customer Education Managers to identify opportunities for increased ROI within your account base.
  • Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate
  • Deliver client feedback to marketing and development teams to build more effective products and services.


Competitive Candidate Profile

  • Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus
  • Experience working with complex contract renewals is required.
  • Be able to upsell various clients as well as resolve customer issues.
  • We are looking for a team player, that can be autonomous when required.
  • The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor!
  • Proven experience managing a customer life cycle/sales process.
  • Experience in the Power & Renewables space is preferred.
  • Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing).
  • Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis.


Enverus offers comprehensive benefits to our employees to include:

  • Medical
  • Dental
  • Vision
  • Income Protection (disability, life/AD&D, critical illness, accident)
  • Employee Assistance Program (EAP)
  • Healthcare Spending Account (HSA), Commuter
  • Lifestyle & Wellbeing Program
  • Pet Insurance


** *This is a pipeline in preparation for future opportunities*
This role is eligible for: Commission
Salary Range: 75,000 - 90,000 base salary/ 70,000 - 90,000 commission USD

Top Skills

Predictive Analytics
Prescriptive Analytics
SaaS

What the Team is Saying

Michael
Melwyn
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The Company
HQ: Austin, TX
1,700 Employees
Remote Workplace
Year Founded: 1999

What We Do

Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries. Enverus is a portfolio company of Hellman & Friedman and Genstar Capital.

Why Work With Us

We are guided by our Core Values: One Team, Partners for Life, Courageous Innovation. Our goal is to foster a culture that’s inclusive, fun and encourages our teammates to grow, personally and professionally. At Enverus, we are a family, and our people will always be our most important asset.

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Enverus Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQAustin, TX
Bengaluru, India – Energy Analytics
Bengaluru, India
Brno, CZ
Calgary, Alberta – Eighth Avenue Place
Centennial, CO
Chicago, IL
Conshohocken
Dallas, TX
Houston, TX
RatedPower by Enverus
New York, NY
Oklahoma City, OK
Santander, Spain
Stonehouse
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