Job Details:
Job Description: We are seeking for a dedicated and detail-oriented Customer Support Engineer. With focus on data to join our team. This role is crucial in supporting customer-reported Intel product quality and technical issues, with a strong focus on customer data stream to enhance our support processes and outcomes. Oriented to use model-based problem solving to data analysis opportunities. May require interacting with customer directly in certain circumstances.
Qualifications:Job Qualifications
-Educational Background: Possess a Bachelor's degree or higher in Science, Electrical and Electronics Engineering, Computer Science, or a related field.
-Technical Knowledge: Basic technical knowledge in x86 based computer architecture
-SW knowledge: basic script writing using languages like Phyton, SQL data extraction queries. Data reporting in Power-BI.
-Communication Skills: Strong verbal and written communication skills, with fluency in English.
-Problem-Solving Skills: Demonstrated ability in structured problem-solving, with a methodical approach to identifying root causes and implementing effective solutions.
Highly appreciated
-Website development (HTML, JavaScript, CSS or React) and deployment to servers.
-API development and consumption.
Job Type:Experienced Hire
Shift:Shift 1 (Malaysia)
Primary Location: Malaysia, Kulim
Additional Locations:
Business group:The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth.
Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A
Work Model for this Role
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
Top Skills
What We Do
Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.
