Customer Insights (CDP) Consultant

Posted 5 Hours Ago
Be an Early Applicant
Hiring Remotely in Pune, Mahārāshtra
Remote
Mid level
Information Technology • Consulting
The Role
Seeking a Customer Insights Consultant with 3-6 years of experience in data analysis, statistical methods, data visualization, CRM systems, database querying, and customer insights. Responsible for analyzing large datasets to derive customer behavior insights and trends.
Summary Generated by Built In

Company Description

Hitachi Solutions India Private Limited
Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people.
We pride ourselves on the creativity and success of our employees. Hitachi Solutions has experienced phenomenal growth in recent years and has maintained a relaxed and open culture throughout, with an emphasis on diversity and the development of our people. We aim to be the best IT consulting company globally. This will be achieved by continuing to invest in talented and motivated people and building long term relationships with our customers.

Job Description

Skills required:

      • Data Analysis: Ability to collect, process, and analyze large datasets to derive insights about customer behavior, preferences, and trends.
      • Statistical Knowledge: Proficiency in statistical methods and the use of statistical software (e.g., R, SPSS, SAS) for data analysis.
      • Data Visualization Tools: Skill in using tools such as Power BI to create dashboards and visualizations that communicate insights effectively.
      • Customer Relationship Management (CRM) Systems: Familiarity with CRM platforms like Salesforce or Microsoft Dynamics to understand customer interactions and history.
      • Database Querying: Ability to write and execute SQL queries for extracting and analyzing data from databases.
      • Customer Insights Experience: Prior experience in a role focused on customer analytics, market research, or business intelligence would be great.



Qualifications

exp: 3 - 6 Yrs

Additional Information

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

Top Skills

Power BI
R
SAS
Spss
SQL
The Company
HQ: Irvine, CA
768 Employees
Remote Workplace
Year Founded: 1971

What We Do

Hitachi Solutions is a global IT consulting and services firm. We are a 100% Microsoft platform focused organization, where people and customers are always our top priority.

Hitachi Solutions' mission has always been “to contribute to society through the development of superior, original technology and products”. That statement of purpose works in tandem with that of Microsoft's mission which is “to empower every person and every organization on the planet to achieve more.”’ Fostering customer evolution is our collective goal.

Industry focused - our team of 3,500+ subject matter experts and professionals from across the globe, build forward thinking and sustainable business modernization solutions. Starting at concept 1 and iterating to an open-ended finish, we ensure that our resting foothold leaves our customers with a springboard platform to adapt, grow and thrive. Empowering those companies to flourish in the ever-changing competitive landscape, through Microsoft technology and business applications.

Hitachi Solutions is part of Hitachi, Ltd. — one of the largest organizations in the entire world. We are fortunate to be a part of our parent company's rich history and extraordinary network of innovators. This internal circuitry allows us osmotic learning from over 850 companies that make up the Hitachi conglomerate, worldwide.

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