Customer Account Technology Specialist

Posted 3 Days Ago
Be an Early Applicant
Taoyuan City
Senior level
Manufacturing
The Role
This role involves technical expertise in PCB circuit metallization, customer interaction, product commercialization, application development, and troubleshooting alongside teams to meet customer needs.
Summary Generated by Built In

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

This role works as a technical expert owning both chemicals and equipment expertise for PCB circuit metallization, works with R&D, Product line management, and commercial team in new product commercialization, application development, and critical trouble-shooting providing to customers.   

MAIN RESPONSIBILITIES (BUT NOT LIMITED TO)

  • Interact with PCB fabricators frequently to understand customers’ needs, defend existing business, and explore new opportunities.

  • Collaborate with internal functional groups to accelerate new product development and commercialization by contributing field knowledge.

  • Leverage efficient expertise to expand DuPont products to different processes and equipment allocation.

  • Work closely with commercial team and provide technical services including new product promotion, installation, and critical troubleshooting to meet customer needs by equipping with technology professionals.

  • Bring tech-marketing insights into the organization.

Requirements:

  • MS degree or above in Chemistry/Chemical Engineering/Materials or equivalent.

  • 7+ years experience in PCB industry.

  • 5+ years experience with horizontal electroless Cu.

  • Strong data analytical and DOE capabilities. Comfortable and experienced with using data analytics to drive decisions. Familiar with analytical software (e.g. JMP, Minitab, MS Excel).

  • A strong self-motivator with good working discipline, interpersonal skills, and leadership potential.

  • Strong logical thinking and business acumen.

  • Fluent in written English. Listening & speaking capability is an advantage.

  • Willing to travel.

Join our Talent Community to stay connected with us!

On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Top Skills

Analytical Software
Chemicals
Jmp
Minitab
Excel
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The Company
HQ: Wilmington, DE
22,797 Employees
On-site Workplace

What We Do

Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html

It's a time of incredible progress at DuPont — a time of momentum. It's the time for change makers, for the doers and pioneers, to create essential innovations the world needs. We aren’t just creating a better future, we’re working together to invent a better now. So bring your best self and join us in uncovering insights that will transform the world.

Why wait for a better future? Invent a better now.

Learn more at dupont.com.

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