Custom Invoicing Analyst

Why join us?

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Custom Invoice Analyst will processes Dealer Service and other reimbursable invoices, including non-Knoll payments on direct projects. They will support the Knoll dealer compensation process as a part of the Invoicing and AR team and will be responsible for supporting the MillerKnoll and Knoll invoicing teams with submission of accurate and timely invoices to our customers.

ESSENTIAL FUNCTIONS

• Work with internal business partners to resolve invoicing issues that prevent or delay payment.
• Correspond with dealers to resolve dealer compensation questions.
  • Examples:
    • Research payment status for invoice(s) a dealer shows as unpaid/past due
    • Approve and process Dealer Invoices for payment, escalating to the proper payment authorizers as needed.
    • Research order when dealer is showing they were underpaid/short paid.
    • Provide statement as back-up for check or ACH payment.
• Identify process improvements that assist in generating timely invoicing and payment
• Participate in the communication to dealerships
• Provide Custom Invoices to Customers that generates payment within contract terms
• Support Credit Card Invoicing & Processing
• Support the work of Deferred Invoicing and Accounts Receivable, and manage basic portfolio as required.
• Work with Finance to properly follow SOX and generally accepted accounting principles.
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's Degree in Accounting /Finance or equivalent experience demonstrating proficiency required.
• 2 years of professional accounting/finance experience required.

Skills and Abilities

• Ability to problem solve, research root causes and work independently.
• Advanced Excel Skills.
• Understanding of an Order to Cash system.
• Experience reading and interpreting payment terms for contracts.
• Experience with reviewing and auditing customer purchase orders to create custom invoices.
• Ability to access and input invoices on multiple customer databases.
• Advanced knowledge of and experience with accounting principles, concepts, and theories.
• Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.
• Proficient communication skills.
• Ability to apply logic in solving problems non-routine in nature.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Who We Hire?
Simply put, we hire everyone. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].