CRM Marketing Manager DACH

Hello, we are AMBOSS and we are looking for a CRM Marketing Manager for the DACH region to join our team!

About AMBOSS

AMBOSS is a learning and clinical decision support tool striving to empower physicians across the globe to provide the best possible care. Our founders set out in 2011 to create a tool that they would have hoped to have as medical students and doctors. Since then we have grown to currently operate in 180 countries and have gained immense traction in Germany and the US. Currently, we are pursuing this mission with more than 500+ employees in our offices in Berlin, Cologne, New York, and Cagliari.

Why can this position be exciting for you?

As AMBOSS is expanding into new business opportunities like nurses and paid courses, there is an increase of support to those company bets. Also, the acquisition of Novaheal, and the support of their marketing needs, require additional resources from a CRM standpoint. In order for the DACH team to achieve their ambitious goals for 2025, we will need to expand the team with someone that will be able to divide their focus between nurses and the DES/P markets.

You will:

• You will mainly focus on the implementation and optimization of multichannel campaigns and automations via Braze - our CRM system 
• You will support with the execution of AMBOSS' promotional campaigns
• You will work very closely with different teams to advise and support them in the development and implementation of campaigns.
• Support delivery of all CRM activity in our key markets, including optimisation & reporting, performance metrics & ROI.
• Support development, testing, and deployment of new CRM channels for AMBOSS, such as Push.
• Leverage data and customer insight to constantly improve the engagement of our campaigns and channel ROI.

You bring:

• Experience in the multichannel CRM environment (mobile/email/web).
• A growth mindset to create campaigns that can move the needle and increase our market share.
• Affinity and interest to try new technologies.
• Knowledge of marketing automation software (e.g. Braze, Hubspot) and experience with data visualization tools such as Looker.
• Experience with HTML, CSS and javascript-type languages like AMPscript.
• German skill at C2 level or native.
• Structured approach to work.
• Ability to stick to deadlines and turn problems into opportunities.
• Communicative character to connect with people and moving pieces.

Your application process with us takes around 4 steps and is usually a row of soft skills and technical interviews, an assessment/ case study, and a get-to-know your future team with an office visit (if possible).

Benefits:

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below: