At Preply, we are unlocking the human potential through learning.
We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.
Meet the team!
We’re looking for a CRM Designer to help shape how we connect with our customers through clear, data-driven, and visually appealing CRM communications. In this role, you’ll design and improve email templates, push notifications, in-app messages, and other CRM assets that support engagement, retention, and conversion.
As a member of the CRM team, you’ll work closely with marketers, copywriters, developers, and data analysts to create on-brand, user-friendly designs that enhance the customer experience. If you’re passionate about UX, have an eye for design, and understand CRM strategies, we’d love to hear from you!
What you’ll be doing:
- Design CRM Assets: Create visually appealing and high-performing CRM content, including emails, push notifications and in-app messagess.
- Align Design with Strategy: Collaborate with CRM managers and marketing teams to translate campaign goals into user-friendly visuals.
- Ensure Brand Consistency: Make sure all designs follow brand guidelines, accessibility standards, and CRM best practices.
- Optimize for Performance: Design responsive templates optimized for performance across devices and email clients.
- Implement Personalization: Work with developers to include dynamic content, personalization, and interactive elements.
- Test and Improve: Conduct A/B testing and use performance data to refine designs.
- Stay Updated: Keep up with industry trends, email design innovations, and CRM best practices.
What you need to succeed:
- Background: 3+ years of experience with email or CRM design in a marketing environment.
- Design Skills: Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
- Technical Knowledge: Experience designing responsive email templates using HTML and CSS (basic coding skills are a plus).
- CRM Understanding: Knowledge of email marketing principles, CRM strategies, and UX best practices.
- ESP Experience: Familiarity with email service providers like Braze, Iterable, Salesforce Marketing Cloud, or HubSpot.
- Balanced Approach: Ability to combine creative design with data-driven decisions.
- Detail-Oriented: Strong attention to detail with the ability to handle multiple projects.
- Team Player: Good communication skills and the ability to collaborate with various teams.
- Open, collaborative, dynamic and diverse culture
- Generous monthly allowance for lessons on Preply.com
- Learning & Development budget, including time off for your self-development
- Competitive financial package with equity, leave allowance and health insurance
- Access to free mental health support platforms
- Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- Opportunity to shape the lives of learners and tutors from over 175 countries through language learning and teaching
Our Principles
- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
- Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.
Diversity, Equity, and Inclusion
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.
Top Skills
What We Do
Preply stands with Ukraine and its people. We invite you to do the same. ??
Here are some ways you can help: https://preply.com/en/blog/stand-with-ukraine/
Preply is a global language learning marketplace, connecting tutors with millions of learners from all over the world.
Founded in 2012 and backed by some of the world’s leading investors, Preply is on a mission to shape the future of effective learning. Fueled by a belief that live engagement with a teacher is still the most effective way to learn a new skill, Preply is building a personalized learning space that will enable individual learners to reach their goals in the fastest way possible.
Powered by a tenfold increase in revenues over the last three years, Preply now has 300+ employees of over 44 nationalities based between Barcelona, Kyiv and US.
Preply is driven by a culture of experimentation and data-driven learnings, focused on building best-in-class consumer and enterprise solutions.
with locations in Kyiv and Barcelona.
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