Preply
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The Customer Support Specialist guides users at Preply, providing support through written communication to resolve issues and enhance user satisfaction. Responsibilities include troubleshooting, flagging problems to relevant teams, collecting feedback, and collaborating with product teams to improve user experience.
As a Customer Support Specialist at Preply, you will assist users by answering their questions and resolving issues via written communication. You will identify problems, track user feedback, and collaborate with product teams to enhance customer satisfaction.
The Sales Ops / GTM Engineer at Preply will optimize the B2B buyer journey by developing TAM models, tracking intent signals, managing revenue orchestration tools, and aligning resources to maximize pipeline generation. The role involves leveraging technology and data to enhance sales and marketing strategies.
As a Visual Designer at Preply, you will use your UI and Visual Design skills to create intuitive and engaging interfaces, collaborate with product and engineering teams, iterate on design solutions based on user feedback, and adhere to the company's design system to enhance user experience in language learning.
As a Senior PR Manager at Preply, you'll develop and execute media strategies to enhance the brand, craft compelling press materials, manage media relations, coordinate executive speaking engagements, and implement crisis communication strategies while working collaboratively with various internal teams.
As a Senior Product Manager at Preply, you will focus on enhancing the tutoring matching experience by understanding learner motivations, personalizing journeys using ML and LLMs, and empowering tutors. You'll be responsible for driving product strategy, executing features, and leading cross-functional teams while fostering customer empathy and leveraging data for decision-making.
As a Senior Full-Stack Engineer at Preply, you will work primarily on backend development while also contributing to frontend work. Responsibilities include UI development using React and Typescript, system design, and collaboration with marketing to create effective solutions. You'll be expected to maintain high-quality standards and continuously improve your skills.
As a Senior Full-Stack Engineer at Preply, you will develop UI features, design scalable systems, and work on backend services while collaborating with stakeholders to deliver quality results. You will lead technical challenges in a dynamic team, focused on optimizing marketing efforts and achieving growth for the company.
As a Data Scientist on the Payments Operations team, you will analyze and optimize the payments ecosystem, collaborating with cross-functional teams to improve transaction performance, run A/B tests, and provide insights that enhance user satisfaction and reduce costs.
As an Inbound Sales Development Representative at Preply, you will engage with marketing leads, identify their needs, provide customer support, and collaborate with sales and marketing teams. Your role will involve nurturing leads, converting them to sales-qualified opportunities, and sharing market insights. You'll support sales goals through effective communication and strategic outreach.
As a Customer Support Team Leader at Preply, you will foster team growth, ensure a safe and diverse work environment, analyze work activities, and improve customer support metrics. You will guide your multicultural team in providing solutions for tutors and students while emphasizing performance reporting and adherence.
As a Customer Support Team Leader at Preply, you will encourage and support your team to achieve goals, foster a safe and diverse working environment, analyze work activities, and improve key customer support metrics. You will lead a multicultural team, making data-driven decisions and embracing change in a fast-scaling environment.
The Lead Graphic Designer at Preply will lead a team of designers in creating visually appealing marketing materials, mentor junior designers, and manage project timelines. They will also maintain design guidelines, conduct design reviews, and stay updated on industry trends to ensure creative excellence in language learning experiences.
As a Senior Site Reliability Engineer at Preply, you'll be responsible for ensuring the availability and performance of critical services, improving scalability and observability, collaborating with product teams, and managing on-call rotations. You'll utilize modern technologies and best practices for incident response while aiming for sustainable operations.
The Senior Site Reliability Engineer at Preply ensures high availability and performance of mission-critical services while improving system scalability and observability. This role demands strong problem-solving skills, collaboration with product teams, and automation to enhance reliability, alongside managing on-call rotations and adhering to FinOps practices.
As a Data Scientist at Preply, you will develop data frameworks to enhance organic growth strategies, analyze user behavior to drive virality, generate insights for KPI monitoring, and utilize statistical techniques on large SEO datasets to optimize marketing efficiency.
The Sales Development Representative will be responsible for increasing outbound activities to schedule meetings with potential clients in the DACH market. Duties include market research, developing prospecting strategies, and identifying new business opportunities. Success in qualifying leads is essential, as is collaboration with the sales team to achieve revenue goals.
The GTM Engineer at Preply will be responsible for optimizing the B2B buyer journey, developing TAM models, tracking intent signals, managing lead allocation, and owning the revenue orchestration stack. The role involves leveraging data insights and technology to enhance sales and marketing efforts while driving pipeline generation and revenue growth.
The Senior Product Designer will lead the Design Systems team, focusing on creating and driving adoption of design patterns, guidelines, and tools to enhance user experiences. The role involves collaborating with cross-functional teams, developing inclusive design documentation, and maintaining industry standards while refining team practices.
The Head of Go-To-Market Strategy at Preply will focus on refining the company's marketing approach for its B2B growth. Responsibilities include developing customer segmentation, mapping the buyer journey, optimizing pricing strategies, collaborating with cross-functional teams, leading product launches, and building a high-performing marketing team.