Senior Product Designer, Marketplace team

About the Role:

We aim to create a business tool that feels just like a consumer one. This is why we are expanding our design team and seeking a Senior Product Designer to join us. If you're ready to take off with us, keep reading!

In TravelPerk, we work in "squads" which are small, autonomous teams made up of full-stack engineers, a Product Manager, and a Product Designer. As a Senior Product Designer, you will be expected to own design within your squad, while also contributing to the wider Design team and Product functions within TravelPerk. Within a squad of the Manage Tribe, you'll be responsible for defining the best experience for our customers during the post-booking phase of their journey. This includes things such as helping them change their flight, streamlining their hotel check-ins, or providing efficient communication channels with our customer support team to address any issues.

What you'll be doing

• Lead the design of one of the key parts of the trip booking experience
• Work on the end-to-end design process, from defining problems to conducting user research, sketching, prototyping and producing final designs
• Iterate on the existing product through constant research, validation, heuristic reviews and discovery, both autonomously and with the support of our UX researcher
• Help the team elevate the quality of our interface, interaction patterns, and information architecture
• Play a (pro)active role in defining the product strategy and roadmap
• Contribute to creating a better product and team by participating in strategic design initiatives, proposing new ideas, and challenging the status quo
• Contribute to "Suitcase", our design system
• Join the hiring guild, interviewing new designers and researchers for our team (no previous experience required)

Don't worry, you won't be doing this alone! You'll collaborate daily with product managers, UX researchers, content designers, engineers, data analysts, and a supportive team of product designers like yourself.

What we're looking for

• 5+ years working as a Product Designer
• Experience working for a SaaS product (B2C or B2B)
• Solid knowledge of Figma and remote workshop tools such as FigJam or Miro
• Great understanding of usability principles, information architecture, visual hierarchy, accessiblity and interaction design patterns (web and mobile)
• Autonomy and proactivity to lead, plan and execute UX/UI design projects, end-to-end
• User-centred mentality (sounds obvious, but we really mean it!)
• Ability to plan and conduct user interviews and user testing. Depending on your experience, you will collaborate with our in-house researcher for more complex discovery pieces
• Understanding of business goals and metrics, in order to work alongside product managers and define product roadmaps
• Solid communication skills to present and articulate your ideas to multiple stakeholders, run workshops and facilitate collaboration with your team
• Understanding of tech constraints and experience working with engineers
• Experience working with a design system
• English language skills to a professional level, both writing and speaking

Why you'll love our team

You'll join a team of 40 Product Designers, Content Designers and Researchers, with multiple nationalities, backgrounds and personalities. You will be working in a highly collaborative environment where feedback, transparency, and support are at the core of what we do. There are no superstars here; we rely on each other's strengths. And we leave competition to the occasional after-work Pictionary game :)

We value autonomy, proactivity, and creativity. We create time, space, and opportunities for you to think, experiment, and share ideas. And we firmly believe in prioritising impact over effort.

Your career and development are supported daily. We will guide you through our Competency Framework, have constant development conversations, and offer a transparent career path - whether you will want to progress as an individual contributor or as a design manager.

Want to know more? Find us at travelperk.design

Our Benefits

• Competitive compensation, including equity in the company;
• Generous vacation days so you can rest and recharge;
• Health perks such as private healthcare or gym allowance, depending on location;
• "Flexible compensation plan" to help you diversify and increase the net salary;
• Unforgettable TravelPerk events, including travel to one of our hubs;
• A mental health support tool for your well-being;
• Exponential growth opportunities;
• VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice.
• "Work from anywhere" in the world allowance of 20 working days per year.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Barcelona or London hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

Please submit your resume in English if you choose to apply. Remember to submit an updated portfolio and resume.

TravelPerk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.