Credentialing Customer Support Specialist

Posted 15 Days Ago
Be an Early Applicant
Querétaro
Entry level
Healthtech
The Role
As a Junior Credentialing Specialist, you'll support the credentialing team by verifying credentials and maintaining compliance for healthcare providers, while receiving comprehensive training and developing your career in healthcare operations.
Summary Generated by Built In

Company Description

At MedTrainer, we’re a leading Healthcare Tech company operating within the $800 billion U.S. healthcare industry. Over the past 10 years, we’ve grown rapidly, and our mission to simplify healthcare operations continues to drive our expansion. Join a team that’s making an impact on one of the most essential industries in the world.

If you’re passionate about customer service, eager to learn, and ready to make a difference join our growing team that’s transforming healthcare operations as a Junior Credentialing Specialist (Credentialing Customer Support Specialist)!

Benefits

  • Career Growth: Strong development opportunities with clear paths for advancement.
  • Healthcare Coverage: Paid major medical insurance expenses.
  • Savings Plan: Access to a Caja de Ahorro program.
  • Free Meals & Snacks: Enjoy complimentary breakfast, lunch, drinks, and snacks daily.
  • Wellness Perks: In-office health department and discounted access to gyms and fitness studios with TotalPass.
  • Work Flexibility: Hybrid work model based on performance.

Job Description

About the Role

Junior Credentialing Specialist – Grow Your Career with Us!

Are you detail-oriented and eager to make an impact in healthcare operations? Join our credentialing team as a Junior Credentialing Specialist! You'll assist in verifying credentials, maintaining compliance, and supporting our healthcare providers while building a strong foundation for your professional growth.

No prior knowledge of healthcare credentialing is necessary—we provide full training! Recent College graduates are encouraged to apply.

Why Work at MedTrainer?

  • Competitive Pay: We value your contributions and offer attractive compensation that grows with your role. This department directly impacts revenue and business growth, and we reward your efforts accordingly.
  • Career Development: We believe in promoting from within. All senior and leadership roles are filled through internal promotions. As we grow, we want you to grow with us!
  • Job Stability: Our comprehensive training program will teach you everything you need to know about healthcare credentialing. Even if it’s new to you, we’re committed to investing in your success.
  • A Great Place to Work: Enjoy normal working hours (Monday-Friday, 8 AM–5 PM), a supportive team environment, fitness challenges, and fun celebrations like Beer Fridays, birthday parties, and more.
  • Transferable Skills: Develop valuable skills in customer relationship management, business English proficiency, and team collaboration while gaining leadership experience in a dynamic environment.

Qualifications

  • English Proficiency: Strong skills in speaking, writing, and listening.
  • Team Player: Ability to collaborate effectively within a team and work independently when needed.
  • Tech Savvy: Comfortable with computers and capable of learning software to manage customer information.
  • Critical Thinking: Strong problem-solving skills to assess situations and make informed decisions.
  • Customer Service: Experience is preferred but not required.

Additional Information

No prior knowledge of healthcare credentialing is necessary—we provide full training! Recent College graduates are encouraged to apply.

The Company
HQ: Redlands, CA
262 Employees
On-site Workplace
Year Founded: 2013

What We Do

In a not-so-distant land lived an overworked healthcare administrator, who was tired of never-ending compliance tasks. Missing documents, incomplete training, endless credentialing and ever-changing regulations….she felt like she was never getting on top of it all.

But one day, when she turned on her computer, she found an all-in-one compliance platform called MedTrainer. From henceforth her work-life changed for the better.

Training and onboarding became automated! All compliance-related documents were in one place. And credentialing headaches became a thing of the past because MedTrainer made it so easy.

Since we’re here on LinkedIn, you know MedTrainer isn’t just a fairytale. We have an expert-designed software platform and a dedicated team of compliance professionals ready to help you with OSHA, HIPAA, CMS, HR, eLearning, Self-Managed or Fully-Managed Credentialing, and so much more.

We also have solutions for Policy and Procedure Management, Safety Plan Authoring and Management, Incident Management, Credential Management, Safety Data Sheet (SDS) Management, Contract Management, Equipment Lifecycle Management, plus other compliance issues.

Welcome to the MedTrainer family. We look forward to hearing your story soon. Contact us or visit www.medtrainer.com today to learn how we can transform compliance management for you.

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