Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Founded in 2008, Airbnb is a global travel community that offers magical travel opportunities, including where you stay, what you do and the people you meet. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace offers access to millions of places to stay in more than 191 countries, from apartments and villas to castles, treehouses and B&Bs.
This position is employed by Airbnb Inc., however the role will provide direct support to Airbnb.org, an independent 501(c)(3) nonprofit that focuses on emergency response and provides temporary housing for people in times of crisis. Airbnb.org is governed by an independent Board of Directors and its mission is to unlock the power of sharing space, resources, and support in times of need. From Australia to France, hosts have opened up their homes and helped provide accommodations to over 200,000 people. Our goal is to exponentially increase Airbnb.org’s reach and impact over the next three years. Learn more at Airbnb.org.
The Difference You Will Make:
The Creative Lead, Design will play a critical role in building the brand strategy and executing all the branding and marketing efforts across Airbnb.org. You will be responsible for designing campaigns and programs to help drive increased awareness, growth and loyalty and retention among our existing donors. You will also work collaboratively with cross-functional teams such as marcomms, product, operations, PR/communications, growth marketing, host community, legal, and more to bring your designs to life.
Additionally, you are detail-oriented, a creative that has design focused story-telling, and an expert communicator both visually and orally.
A typical day:
- Hands-on execution of world-class design—from strategy and concept to point and pixel perfect artwork. Contributes to large scale, strategic initiatives spanning multiple teams. Shapes long term vision and defines short term goals and deliverables. ,
- Championing and executing the craft of design and visual storytelling, and elevating it across the Airbnb.org organization.
- Responsible for all brand representation across the organizations–this includes, but is not limited to creating new brands and evolving the existing one.
- Partner with Brand and Campaign Creative to ensure the brand’s creative direction and voice is consistent across all touchpoints.
- Collaborate with various departments, producers, program managers, photographers and illustrators to achieve the finished product on time and on budget.
- Support external creative and production agencies to execute work that is of the highest quality and consistency.
- Champion Airbnb’s mission of connection and belonging at every step. Be a guardian for Airbnb’s values of inclusivity, diversity, and acceptance.
Your expertise:
- 10+ years experience overall within a creative agency or in-house at a leading brand.
- A diverse portfolio of interactive and innovative communications work.
- A passion for the craft of their discipline, and for being hands-on with teams and the work.
- Strong presentation skills, with an ability to convey complex concepts in compellingly simple terms.
- Skilled in multitasking to manage a high volume of creativity and content.
- A willingness to collaborate and debate with strong creative thinkers, at all levels, in all corners of the company—from junior creatives to business leads to the Executive Director.
- Strategic + Systems based thinking – your work is built upon insights and systems, not simply creative whims.
- Experience with visual design, copywriting, art direction, motion graphics and interactive.
*A CURRENT PORTFOLIO OF WORK IS REQUIRED FOR EACH APPLICANT*
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$176,000—$215,000 USD
Top Skills
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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