Our Opportunity
Chewy is looking for a Creative Director to join our Creative Services Team in Plantation, FL! We need a dynamic leader with a passion for branding, product marketing, and creative storytelling. This role will craft Chewy's brand and product marketing initiatives, ensuring consistency and perfection across all channels.
This Creative Director will lead all aspects of:
- Chewy's brand development and governance to maintain consistency and innovation.
- Private Brands development and marketing.
- Product marketing for key initiatives, including Autoship and Chewy+.
- Managing and leading two small teams: Brand and Product Marketing teams.
To be successful, you must have strong expertise in:
- Brand development and positioning.
- Product marketing, particularly in app environments.
- Marketing campaigns, with a focus on video storytelling.
- Collaborating with UI/UX teams to improve user experience and brand consistency.
- Agency experience creating marketing campaigns is a plus.
What You'll Do:
- Lead creative direction for branding, product marketing, app experiences, and integrated campaigns with video to align with Chewy's business strategies.
- Coordinate the execution of multiple projects from concept to final delivery, ensuring creative perfection at every stage.
- Partner with key business collaborators and executive leadership to drive strategic discussions and creative presentations.
- Develop omni-channel creative across digital, social, traditional media, and in-app experiences.
- Cultivate a collaborative and inspiring culture, guiding and mentoring Team Members in their professional growth.
- Provide critical feedback on creative work, collaborator engagement, and team development.
- Be hands-on with high-priority projects to push creative boundaries and innovation.
What You'll Need
- Proven experience in brand development, product marketing, and integrated campaigns, especially within app environments and video.
- Experience collaborating with UI/UX teams to improve user experience and visual storytelling.
- Agency experience crafting marketing campaigns is a plus.
- Ability to translate business objectives into clear, compelling creative strategies.
- Strong presentation and communication skills to engage internal and external partners.
- Deep understanding of omni-channel marketing strategies, including digital, social, traditional media, and DTC marketing.
- Experience guiding creative teams and delivering media-specific work.
- Ability to align teams and set clear expectations while encouraging a positive, collaborative environment.
- 6-8+ years of experience leading creative initiatives in an agency or brand setting, with 3+ years leading teams in fast-paced environments.
- Expertise in Adobe Creative Suite and other industry-standard tools.
- A strong portfolio showcasing experience in branding, product marketing, app environments, and integrated campaigns (especially those with video).
- A bachelor's degree in advertising, marketing, design, or a related field is preferred.
About Chewy Creative Services
We are the creative heart of Chewy.com. Our team handles everything from branding and packaging design to online assets, social campaigns, photography, and TV commercials. If you've seen a Chewy ad, website feature, or social post, our team brought it to life.
Our Plantation, FL hub is a space where creativity thrives, driven by a love for pets and a passion for innovative ideas. If you're looking for a role where you can make a real impact, lead dedicated teams, and build work that resonates, we'd love to meet you.
Ready to join us? Apply today!
#LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
