Corporate Communications Manager

Posted 3 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Expert/Leader
Fintech • Payments • Software • Financial Services
The Role
The Corporate Communications Manager will develop and execute Asia Pacific communications strategies, manage media relations, oversee event logistics, and engage stakeholders to enhance Swift's corporate image.
Summary Generated by Built In

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

Swift’s Corporate Communications team is responsible for communications relating to the corporate identity of Swift, including reputation management, media relations, corporate messaging, and the production of corporate publications. We are looking for a Corporate Communications specialist with 10+ years of experience in corporate communications and media relations in the financial services or technology sectors, and in-depth knowledge of financial markets. An understanding - or experience of - geopolitics in the region would be advantageous. 

In this role, you will be responsible for defining strategic communication plans to support Swift’s stakeholder engagement in Asia Pacific. Project management, execution and reporting of communications campaigns and projects is paramount in this role. Regional and global liaison with the wider communications group will be required for the successful roll-out of communications activities in Asia Pacific.

Responsibilities

Design, build and execute Asia Pacific communications strategies, plans and activities by understanding customer needs, the competitive landscape, financial industry and market trends, and the changing operating environment of Asia Pacific in global markets.

Media Relations:

  • In collaboration with our PR agencies, develop and manage media relationships across beats relevant to Swift – payments, securities, fintech, trade, cybersecurity, compliance – and the financial trade press.
  • Develop and maintain strong relationships with key media contacts across the APAC region.
  • Develop pitches, messaging and content that positions Swift as a thought leader using a variety of channels to reach target audiences and a variety of writing styles (including, op-eds, short news articles for website, writing for social media, and corporate materials).
  • Analyse and interpret industry and Swift data to create new story angles.

Regional Communications:

  • Develop and implement regional communication strategies that align with global objectives.
  • Collaborate with local teams to ensure consistent messaging and brand representation.
  • Monitor and analyse regional communication trends and provide insights to senior management.

Event Support:

  • Coordinate and support third-party events, including industry conferences, trade shows, and partner events.
  • Plan and execute company-hosted events and press conferences.
  • Manage event logistics, including venue selection, vendor coordination, and on-site support.

Content Creation:

  • Create compelling content for various communication channels, including social media, newsletters, and internal communications.
  • Ensure all content is aligned with brand guidelines and corporate messaging.

Stakeholder Engagement:

  • Build and maintain relationships with internal and external stakeholders, including employees, media, event organizers and vendors.

Skills & Qualifications

  • Bachelor's degree with 10+ years' experience in communications, marketing, media, journalism in a banking and finance/financial technology environment.
  • Strong (and demonstrable) media relationships in the region.
  • Agency management experience.
  • Experience with social media channels.
  • Experience of working in a diverse, multi-cultural environment, across geographies and teams.
  • Comfortable with high levels of ambiguity and the skills to prioritise in a rapidly changing environment.
  • Executive presence - excellent internal and external interpersonal and networking skills including at senior management level.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

Top Skills

Communication Strategies
Content Creation
Event Management
Media Relations
Stakeholder Engagement
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The Company
HQ: New York, NY
4,765 Employees
On-site Workplace
Year Founded: 1973

What We Do

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services.

We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.

Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories.

SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.

For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity

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