Coordinator - Sales Operations

Posted 7 Hours Ago
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Hồ Chí Minh
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Sales Operations Coordinator is responsible for supporting District Sales Executives, managing customer inquiries, delivering reports, and assisting with CRM updates. The role includes organizing training, facilitating sales meetings, updating marketing materials, and engaging in strategic projects to enhance business development efforts.
Summary Generated by Built In

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Coordinator - Sales Operations as below:

Job Description

  • Take responsibility for inquiries from customers and support District Sales Executive to secure the business opportunities.
  • Perform the best customer service to ensure high customer satisfactions.
  • Manage monthly delivery of key reports to District Sales Manager
  • Provide rates and pricing support
  • Monitor sales tasks and ensure the fulfillments
  • Responsible for CRM (Customer Relationship Management system) inputs and updates.
  • Corporate and work with other branches related to any sales’ issues
  • Work on various strategic projects to align with company initiatives and support business development efforts throughout branch 
  • Potentially support sales with customer interactions which may include external interactions
  • Assist District Sales Manager in updating and monitoring business opportunities.
  • Assist District Sales Manager in running Sales weekly meeting and take the minutes
  • Organize sales events to drive existing and new customer engagement
  • Manage to update company visitors and arrange meeting schedules with sales team
  • Attend training & development sessions to understand the requirements of Sales
  • Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
  • Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with Corporate Marketing team for customized content when needed.
  • Take up additional tasks, as required, in support of Company’s need.

Qualifications

  • University degree or equivalent business qualifications.
  • Oral and Written Chinese or Korean language is an advantage
  • Be proficient in Excel, Power Point and Word
  • Good communication in both English and Vietnamese
  • Strong problem solving, organizational, and interpersonal skills
  • Ability to work productively both individually and in a team environment.
  • Sense of urgency for goal achievement
  • Strong rapport and relationship building focused
  • Influences others to action
  • Self-motivated with ability to work in a fast paced and constantly changing environment.
  • Comfortable with regular data entry on a laptop computer
  • Good communication in both English and Vietnamese
  • Able to work well in team, under high pressure and tight deadline.

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

  • Includes base salary, attractive bonus and 13th month salary. The range will vary depending on the candidate’s experience and is negotiable.
  • Annual Leave
  • Accident Insurance, Medical Package Program
  • Social, Health and Unemployment Insurance
  • Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.

The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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