Coordinator, Alumni Success and Student Engagement

Job Description:

The Coordinator, Alumni Success and Student Engagement works with students and recent grads to strengthen their early engagement in transitioning from students to alumni. This position is important in our “life design” Alumni Engagement platform. Working with the Director, Career and Life Design and others across Alumni Relations, the Coordinator will build relationships with campus and student groups, identify and oversee a portfolio of recent graduates, and support their post-graduation journeys through various connections and engagement opportunities. The Coordinator will also help integrate recent graduates into the alumni network,  identify and provide resources, and share information that alumni will find welcome and useful. This work will allow these alumni to feel supported and connected to Brown, appreciated for their recent accomplishments at Brown, and recognized for their individual needs and goals. In turn, Brown seeks to earn long-term loyalty and engagement from these alumni, which may materialize later in the form of alumni community engagement and philanthropy.  

This person must work independently as well as collaboratively while achieving defined goals. They must learn and share engagement opportunities for recent grads to highlight resources and support while actively promoting the use of the alumni network via BrownConnect+ and other networking and productivity tools. The coordinator will initiate referrals and introductions for alumni as appropriate to build and strengthen the alumni network. 

The position will also serve as one of the primary contacts between the Office of Alumni Relations and student life, engaging with undergraduate students to familiarize them with Alumni Relations, the Brown Alumni Association, and alumni life more generally. This position will collect data about cohort satisfaction and engagement via formal and informal surveys. They will collect other data and information about network outcomes, and ensure that it is included within the Division’s database for analysis and reporting as needed. 

Brown University is committed to advancing diversity, inclusion, and equity and is an Affirmative Action/Equal Opportunity Employer.

Education and Experience

• Bachelor’s degree or equivalent combination of education and experience.

• Minimum of 3 years of experience in a related field such as social media engagement,  customer service, volunteer management, or nonprofit.

Required Qualifications

• Incumbents must be able to work occasional evenings and weekends, as well as travel as needed. Often work is required during Memorial Day Weekend. 

• Strong organizational, planning, problem-solving, project management, and time-management skills.  

• Excellent verbal and written communication skills. 

• Ability to work both independently and in a team atmosphere. 

• Ability to work collaboratively with other staff to gain insight into programs and services that best fit selected portfolios of graduates. 

• Proficiency in the Windows environment, including Google Workspace, Microsoft Excel, Word, and PowerPoint as well as LinkedIn, Facebook, etc. 

Preferred Qualifications

• Knowledge of Brown University values

• Direct experience with volunteer management

• Experience in higher education or non-profit settings.

Job Competencies

• Demonstrated commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy.

• Excellent interpersonal and customer relations skills. Comfort in dealing with a wide range of University constituencies.

• Ability to interact with individuals of diverse backgrounds and adept communication through many channels with recent graduates and current students.Must be a detail-oriented self-starter with a demonstrated ability to work independently and manage multiple projects and priorities to meet aggressive timelines and challenging deadlines.

Applicants are asked to submit a cover letter and resume with their application. All offers of employment are contingent upon a completed criminal background check and education verification satisfactory to Brown

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2024-11-25

Job Posting Title:

Coordinator, Alumni Success and Student Engagement

Department:

Alumni Relations

Grade:

Grade 9

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Work Location:

Hybrid Eligible

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact [email protected].

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.