Contract Senior Visual Designer

We're looking for a Senior Level Visual Designer to help support our Design Team. You will design mobile screens in alignment with existing brand guidelines. Receiving guidance and feedback from a Creative Director (CD) and Associate Creative Director (ACD). This position runs from March 31st through July 11th, 2025.

What you’ll do

• Design mobile screens following established brand guidelines (no new branding required)
• Collaborate with a Creative Director (CD) and Associate Creative Director (ACD) for oversight
• Work closely with a Business Analyst (BA) to align on requirements
• Partner with the development team to ensure smooth handoff
• Conceive powerful brand experiences with innovative visual designs, screen layouts, navigation systems, interaction models, visual prototypes, user interface elements, typography and color palettes
• Work within the constraints of existing brand identity systems
• Build design solutions for both simple and complex user tasks
• Work in a rapid development and prototyping environment where effective communication is essential
• Produce development-ready assets and assist creative leads with production tasks.
• Collaborate with interdisciplinary project teams, working with project management and engineering to implement designs into technology
• Work on internal initiatives and participate in new business pitches
• Have an appreciation for user experience design and the ability to partner with others during the creative process to achieve effective solutions to client problems
• Share the latest learning and inspiration you have acquired, build your personal network and contribute to the Hero brand by representing us in the creative community
• Mentor more junior designers and play an active role in our office culture

Who you are

• Experience presenting to clients is a plus but not required
• You have 5+ years of professional experience designing outstanding responsive websites and/or mobile applications and/or other digital experiences
• You have 2+ years experience designing in an agency or consultancy environment.
• You can juggle up to 2-3 projects concurrently
• Have the ability to craft clean, effective and creative visual design systems across devices and media types
• Strong body of work and impressive online portfolio website that clearly articulates your role in each project
• Expert knowledge in graphic design principles, with a strong emphasis on UI, UX, and web standards
• Strong understanding of digital product design principles, including mobile standards, systems design, and agile development methodologies
• Awareness of accessibility standards and methodologies
• Passion for the design craft, branding, and visual design systems
• Experience designing purchase flow optimization, transaction flows and other complex systems a big plus
• Experience designing and/or conceptualizing design for big brands
• Ability to communicate effectively and make appropriate trade-offs to meet time constraints
• Excellent communication and teamwork skills
• Client-facing presentation experience
• Experience and desire to work within a fast-paced, iterative development environment; experience with Agile a strong plus
• Fluency in Adobe Photoshop and Figma
• Solid knowledge of HTML/CSS and prototyping tools
• Degree in graphic design, human-computer interaction, interaction design, or other relevant experience

All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information or military and veteran status.

Who We Are

At Hero Digital, we believe the future belongs to the businesses that harness technology to serve human needs. Our unique business approach blends consulting, creative, and technology to deliver new business value by transforming the complete digital customer experience. 

We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey. 

Our expert teams partner with business leaders to help them unlock value by identifying the best customers, capturing new market opportunities, and developing new products and services to deliver cost savings and drive profitable growth. 

We’re expanding our talented team of customer experience experts. Our unwavering commitment to our partners' success is one source of our heroic reputation. Our team is the other. 

Core Values:

• Perspective- We solve our clients’ hardest problems with the diverse thinking from everyone in our entire organization of experienced professionals.
• Authenticity- We bring our complete and wholehearted selves forward each day to take on every project with deep respect for our clients and each other.
• Curiosity- We love to solve hard problems by looking in unexpected places, always asking “What if…?” Because that’s where the magic happens.
• Expertise- We take pride in the time and dedication that it takes to be the experts that we are — because that drive is the foundation of our success.
• Optimism- We believe that the best is yet to come, and embrace this mindset that increases creativity, inspiration and happiness.

Above all, Hero Digital is committed to creating an inclusive employee experience that reflects the world we live in today. We’re an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.