Continuous Improvement & Insights Associate

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.

Serve as a member of the Continuous Improvement and Shared Services Revenue Cycle Insights (CI/SS) team responsible for performance improvement projects for a defined population. Responsible for implementing opportunities for enhancement and/or standardization initiatives and supporting the long-term success and sustainability of those initiatives. Provides regular collaboration with leadership to achieve sustained success in transformational initiatives and the pursuit of continuous improvement. This position reports to their Continuous Improvement and Insights (CI & I) Manager or Director. This position allows for remote or home-based work but may require limited travel.

ESSENTIAL FUNCTIONS

• Knows, understands, incorporates, and demonstrates the Huron Mission, Vision, and Values in behaviors, practices, and decisions.

• Conducts risk assessments to achieve KPI targets, reports identified risks to management, and provides recommendations for mitigation of risk.
• Leverages strong organizational, analytical, presentation, interpersonal, written and verbal communication skills to assist senior colleagues in the identification, solution development, and implementation of new workflows or processes for our stakeholders.
• Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards, and evidence.
• Assists with facilitating varied interests, cross functional teams and groups through effective leadership, communication, collaboration, and negotiation abilities to achieve mutual agreeable solutions.
• Analyzes data and identifies root causes to provide status reports, action-oriented summaries, and visual presentations of data illustrating trends with recommended next steps to executive leadership across the system.
• Utilizes enhanced analytical tools for high volume, complex analyses, to provide critical insights and process updates based on analysis and collaboration with operational leaders.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
• Researches and implements project management and reporting technologies to support revenue cycle driven initiatives.
• Attends metric and project calls with Senior Management and support staff.
• Utilizes critical thinking, strong analytical skills, and proficient abilities with Microsoft Office Products.

• Other duties as needed and assigned by the manager.

REQUIRED

• Must possess a bachelor’s degree in business, healthcare administration or a related field.
• Broad-based knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in expertise, required third-party and governmental guidelines, and work processing methods and techniques.
• Ability to develop strong project leadership, organization, integration and execution skills and abilities.
• Comfortable with ambiguity, adaptable to change, and has a natural curiosity to learn and understand complex processes and the changes needed to drive tangible results.
• Ability to define problems, gather and validate data, perform root cause analysis, and help develop a solution for our stakeholders.
• Responsible for establishment of system applications and/or tools used to organize and access data.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Advanced or highly proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Ability to work independently or in a team.
• Must be comfortable working in a virtual environment.
• Minimum 5 years revenue cycle healthcare experience.

PREFERRED QUALIFICATIONS

• Six Sigma Lean Belt certification preferred.

• PowerBI and Smartsheet development experience preferred. 
• Experience with organizational technology, such as Miro and/or Whiteboard, preferred.
• Experience with data analytic systems preferred.

The estimated salary range for this job is $90,000 - $125,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel.  This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position LevelAssociate

CountryUnited States of America