Content Marketing Manager, Website

Posted 13 Days Ago
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San Francisco, CA
Senior level
Fintech • Other • Payments • Productivity • Software • Automation
Supporting independent service-based businesses with the tools they need to be successful doing what they love.
The Role
The Content Marketing Manager will strategize and manage the website redesign and overall web strategy for HoneyBook. Responsibilities include improving user experience, ensuring brand consistency, leading A/B testing, coordinating with cross-functional teams, and analyzing performance metrics to drive growth and engagement.
Summary Generated by Built In

HoneyBook is the leading business management platform that makes it easy for independent business owners to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $12 billion in business on the platform.

Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

About the role: 

As the Content Marketing Manager, Website, at HoneyBook, you’ll own the strategic direction of the HoneyBook marketing site to increase awareness and conversion at the top of the funnel. You’ll lead our website redesign, roadmap, brand positioning, optimization, and testing to align the site with our broader company objectives and business goals. 

In this critical role, you’ll work cross-functionally with creative, SEO, engineering, product marketing, and other key stakeholders to balance different initiatives and ensure that honeybook.com is driving growth while strengthening our position as a leader in the market. 

Your success will be measured by your ability to influence top-of-funnel traffic and acquisition from the website while strengthening the HoneyBook brand. 

This role is hybrid to our SF office, 2-3 days per week (current expectation is Wednesdays and Thursdays in-office). 

Here are a few of the things you will do: 

  • Lead website redesign: Lead the complete website redesign process, including updating the user interface, improving user experience, and ensuring the site aligns with our brand guidelines, content strategy and business goals. Select and manage an external agency as well as partner with engineering.
  • Lead holistic web strategy: Establish a forward-looking roadmap for the website that aligns with company objectives and drives revenue growth.
  • Ensure brand consistency: Act as the brand advocate for the site, ensuring that all assets and content provide a consistent story about the HoneyBook brand.
  • Project manage and prioritize site updates: Maintain an organized plan for site updates and execution with the ability to re-prioritize and pivot as needed. 
  • Oversee optimization and testing: Develop our A/B testing guidelines and work with developers to plan our testing strategy in alignment with the website roadmap.
  • Coordinate cross-functional initiatives: Accept new requests from cross-functional teams to prioritize and execute for GTM initiatives, marketing campaigns, SEO, and more. 
  • Maintain close partnership with site stakeholders: Coordinate with Creative, SEO, Dev, and Marketing Leads to drive new initiatives forward and communicate progress.
  • Analyze and measure performance: Develop a reporting cadence to share company-wide site updates and leverage data to make strategic decisions.

Here is what we’re looking for in a candidate:

  • Strong collaborator: You can partner across teams to ensure everyone is working in alignment and has the information they need to move projects forward. 
  • Organized and detail-oriented: You have a strong history of managing complex projects and ensuring nothing slips through the cracks.
  • Data-driven: You can consistently assess website performance and use data to make informed decisions about updates or new initiatives.
  • Strategic mindset: You can connect tactics to broader company objectives and maintain a goals-oriented view of the site.
  • Technical proficiency: You can coordinate directly with dev and engineering teams to move forward technical tasks and help identify solutions to development roadblocks or challenges.
  • Proactive ownership: You can develop new ideas and demonstrate the desire to continuously improve without prompting. 

Here is what we need: 

  • 5+ years of content and site management experience for SMB companies
  • Solid understanding of content marketing, SEO, and conversion optimization 
  • Proficiency with testing and analytics tools like Optibase, Statsig, Mixpanel, and Looker as well as CMS tools like Webflow
  • Excellent verbal and written communication skills with experience writing and editing strategic copy

The good stuff:

Mission-driven: You'll be joining more than just another startup. Our members’ success is at the heart of everything we do.
Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often!
Compensation: We offer a competitive salary and meaningful equity grants. $120-140k base compensation based on skills and experience. 
Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost.

Our core values:

People come first: We prioritize people as we explore opportunities and work through challenges.
Raise the bar: We push for greatness—for ourselves, each other, and our members.
Own it: Trust and ownership let us make decisions with confidence.
We love what we do: We bring passion to our work and love what we create for our members.
Keep it real: Authenticity, respect, and transparency are at our core.

The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.

Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. 

Applicant Information
When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.

We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others.

Our Privacy Policy is here. 

What the Team is Saying

Christian
Allen
Lily
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The Company
233 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

HoneyBook is here for the self-starters. The independents. Those who’ve claimed freedom over their career, finances, and future. Those paid for a profession that’s also their passion.

We’re on a mission to empower this economy of independents to rise, building fulfilling and sustainable livelihoods by doing what they love. We champion technology as our ally in supporting our members in this pursuit.

We can’t fulfill this mission without incredible talent. Our culture is founded on core values that drive everything we do, starting with always putting people first.

Why Work With Us

Our culture is founded on core values that drive everything we do, starting with always putting people first. Our team is a mission and values-driven team fueled by passion and purpose. At HoneyBook, we believe you are the driver of your career and growth - we're here to support you along the way.

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HoneyBook Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hybrid in the SF HQ or NY hub 2-3 days per week.

Typical time on-site: 2 days a week
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San Francisco, CA
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