Content Marketing Coordinator

Career Opportunity: Content Marketing Coordinator with the Better Business Bureau (BBB) in Cincinnati, Ohio Are you passionate about making a difference? Do you thrive in dynamic environments where your creativity and strategic thinking can shine? If so, join BBB Cincinnati!

BBB Cincinnati is looking for a Content Marketing Coordinator to join our Marketing and Brand Engagement team. In this role, you'll be at the forefront of all content strategy and creation. You’ll collaborate with a passionate team of marketing, creative, and data analysis professionals who all have the same goal of championing the BBB’s mission for an ethical marketplace.

What You’ll Do:

• Create engaging content: Develop compelling written and visual social media, website, email, and print collateral content.
• Own social media strategy through execution: From building strategic roadmaps to creating content calendars and customer journeys to managing community engagement on all our social media platforms.
• Be the brand ambassador: Ensure that all internal and external content is on brand, consistent, and accurate. You will have oversight to ensure all content meets International Association of BBB standards.
• Be the brand storyteller: Strong storytelling skillset and an organized strategic mindset, thinking about the work as an ecosystem not a series of tasks. Confidence to develop a cohesive brand story across all platforms.
• Collaborate: Work with an external design/creative agency and internal marketing team on multiple creative campaigns and ad hoc projects.

What We Are Looking For:

• A Bachelor’s degree in Marketing, Communications, Journalism, Writing, or related field.
• Proficiency in Microsoft Office suite, Core CMS, Email/Digital marketing platforms, AEM, Slack, Hootsuite, Canva, and other relevant marketing tools. 
• Exceptional written and verbal communication skills.
• Active social media presence with a knack for creating engaging content.
• Expertise in social media, strategy, content development, and execution. 
• Exhibit sound understanding of all social media platforms both strategically and how to execute.
• Ability to pivot and stay calm in a fast-paced marketing department.
• Ability to thrive in an office environment with multiple projects and deadlines while staying organized.
• A strategic and creative mindset, curiosity, and a passion for ethics.
• Understanding of AI tools to help with workload, efficiency, keeping abreast of what is new, and excitement coming in the world of marketing and brand engagement.
• Remain neutral and not show any bias. We serve a wide and varied community.

The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America’s marketplace by serving and advocating for local businesses, consumers, and the community.

Why You'll Love Working Here: At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact!

Ready to Apply? Apply online today to join our talented team! Or send your resume and cover letter to [email protected]. Learn more about us at BBB.org/cincinnati.

Equal Opportunity Employer: BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

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