Concept Manager - Wendys

Welcome to a workplace where everyone passionately believes in one purpose!
 
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
 
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
 
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
 
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.

As a Concept Manager, your primary responsibility is to build a strong restaurant management and crew team by modeling Wendy’s Values and create a fun and energizing work culture, which thrives on providing an exceptional service to our customers.

In this role, you will serve as a “Culture Champion” and bring this vision to life as you manage the day-to-day operations, customer experience and financial results of the restaurant. You are passionate, proud, caring, and committed. Such responsibility will require you to:

· Execute all Company policies, procedures, programs and systems

· Attain financial goals based on Annual Operating Plan

· Achieve operational and customer experience metrics using company systems

· Delegate responsibilities and coach restaurant team members to deliver an exceptional customer experience and achieve operational targets  

· Create a fun and energizing work environment where the team is engaged, respected, and valued

· Identify and develop talent that can deliver Wendy’s experience

· Ensure the right people are in the right places at the right time

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!