Compliance and Risk Analyst II

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The Role

The Compliance and Risk Analyst II is a mid-level professional responsible for ensuring that the company complies with all relevant regulatory requirements while providing more advanced data analysis to drive compliance decision-making. This role requires a deeper understanding of both compliance regulations and data analysis techniques. The Compliance and Data Analyst II will work closely with senior compliance officers, risk management teams, and other departments to maintain a robust compliance framework and improve operational efficiency through data insights.

Responsibilities and Duties

• Support the development, management, and enhancement of compliance and risk frameworks (e.g., ISO, NIST, PCI), ensuring alignment with regulatory standards and internal policies.
• Lead periodic risk assessments to identify potential compliance risks and propose effective control measures. Partner with senior stakeholders to drive prioritization and risk mitigation strategies.
• Maintain, update, and improve the compliance and risk controls library, ensuring information is accurate, comprehensive, and accessible to internal teams and external auditors.
• Conduct regular compliance testing and control monitoring to verify effectiveness, recommending improvements as needed.
• Lead investigations into compliance issues, overseeing risk assessments and implementing corrective actions.
• Collaborate with internal stakeholders to develop, review, and refine policies and procedures to align with regulatory standards and evolving best practices.
• Prepare clear, actionable reports and presentations for senior leadership and regulatory bodies, summarizing risk assessments, control effectiveness, and compliance performance.
• Facilitate collaboration between Engineering, Product, Legal, and Operations teams to integrate compliance considerations into business processes and product development, acting as a liaison to enhance regulatory adherence.
• Identify opportunities to streamline and enhance compliance processes through technology or procedural improvements; collaborate with IT and cross-functional teams to implement these solutions.
• Manage the client due diligence and audit process by quality assessing responses for accuracy.
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• Act as a mentor to junior compliance and risk team members, providing guidance in compliance practices, policies, and risk management processes.
• Perform additional assignments and duties as assigned.

Requirements

• Demonstrated integrity and adherence to high ethical standards.
• Excellent English communication skills, both oral and written.
• Strong writing and presentation skills, with the ability to communicate complex data insights and compliance concepts clearly.
• Advanced understanding of GRC platforms and experience with documenting internal controls and processes
• Adaptable to shifting priorities and responsibilities, maintaining high-quality results in a dynamic work environment.
• Strong attention to detail, critical thinking skills, initiative, and problem solving skills
• Strong interpersonal skills. Proven ability to collaborate constructively, resolve conflicts, and maintain positive working relationships across teams.
• Demonstrated ability to work independently in a remote environment, managing time effectively and balancing multiple tasks.
• Proactive in identifying challenges, solutions-oriented, and capable of driving projects to completion.
• Ability to meet deadlines in a fast-paced environment while maintaining focus and adaptability.
• Commitment to the company mission and goals.

Technical Requirements

• Experience with compliance management and GRC tools, with the ability to optimize compliance processes and identify automation opportunities.
• Strong analytical skills to assess risk and compliance data, identifying trends and risks that may impact regulatory adherence.
• In-depth knowledge of regulatory frameworks (e.g., ISO 27001, PCI DSS) and experience applying them in an operational or fintech context.
• Ability to integrate compliance and risk management practices with organizational systems to improve data consistency and compliance monitoring efficiency.
• Skilled in designing and implementing compliance testing and control validation strategies.
• Familiarity with data visualization and reporting tools (Excel, Power BI, Snowflake, Looker etc.) to communicate compliance and risk insights effectively.
• Experience with Mac systems, Google Suite (G Suite), and GRC tools like JIRA, AuditBoard, or similar platforms.

Education & Experience

• 5+ years of relevant compliance and risk management experience
• Bachelor’s degree or equivalent relevant experience
• ISO Internal Audit Certification

Bonus Points

• Knowledge of specific regulatory requirements, such as TCPA, GLBA, Privacy Laws, FDCPA, or other financial regulations.
• Ability to utilize SQL and other analytical tools to access, analyze, and interpret large data sets. Connect different systems and databases to aggregate and assess relevant compliance data.

Benefits, Perks, and Culture

- Everything you need to work remotely

- Unlimited PTO

- Medical/dental/vision insurance

- 401k through Charles Schwab 

- Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.

- Company-paid short-term and long-term disability plus basic life insurance.

- Family-friendly maternity and paternity leave

- Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!

- PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.

- Paid time off to do volunteer work in your community.

- Access to the Wellness Coach app for you and 5 family members

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.