Compliance and Data Analyst I

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The Role

The Compliance and Data Analyst I plays a dual role in ensuring that the company adheres to regulatory requirements and efficiently handles data analysis for compliance-related tasks. This entry-level position involves monitoring compliance, conducting internal audits, identifying potential risks, and analyzing data to support informed decision-making to ensure efficiency and effectiveness of the company’s Compliance Management System. This role reports directly to the Compliance and Audit Director.

Responsibilities and Duties

• Assist in maintaining and updating compliance frameworks such as ISO, NIST, PCI, etc. Ensure ongoing alignment with regulatory requirements and industry certifications.
• Conduct, participate or facilitate risk assessments to help identify, evaluate, and prioritize risks across various aspects of the business, ensuring adequate control measures are in place.
• Maintain an up-to-date library of compliance risks and controls, ensuring all entries are current and comprehensive.
• Design and perform ongoing monitoring and testing of compliance controls to ensure their effectiveness, recommending improvements when needed to ensure compliance with regulatory standards, industry laws, and internal policies.
• Support the investigation and remediation of any compliance issues, ensuring appropriate corrective actions are implemented.
• Assist in the development, maintenance, and updating of company policies and procedures, ensuring alignment with regulatory standards and industry best practices.
• Utilize SQL and other analytical tools to access, analyze, and interpret large data sets. Connect different systems and databases to aggregate and assess relevant compliance data.
• Generate comprehensive and actionable reports, providing insights into risk areas, control effectiveness, and compliance status. Report on key metrics to senior management and other stakeholders.
• Work closely with cross-functional teams, including Engineering, Operations, and Legal, to complete tasks and ensure integrated compliance initiatives.
• Identify areas for process improvement and recommend enhancements to existing controls, frameworks, and reporting methodologies.
• Identify trends, patterns, and insights from data to support compliance decisions and strategies.
• Perform other administrative duties, as assigned. 

Requirements

• Excellent English oral and written communication skills.
• Excellent organizational and time-management skills.
• Ability to demonstrate integrity and high ethical standards.
• Familiarity with compliance management systems and documenting internal processes.
• Ability to be flexible and adaptable, including the ability to quickly learn and adapt to new technologies and new management procedures in a fast-paced environment.
• Commitment to the position and the company by remaining focused on the company’s mission statement.
• Meticulous attention to detail and quality of work product; the ability to think critically and take initiative.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues.
• Strong interpersonal skills. Proven ability to handle and resolve conflicts constructively, fostering collaboration and maintaining a positive working relationship across teams. 
• Demonstrated ability to work independently with minimal supervision in a remote environment, effectively managing time, priorities, and multiple tasks. 
• Self-motivated, proactive in identifying and addressing challenges, and capable of driving projects to completion while maintaining high standards of quality and accuracy.
• Strong ability to meet tight deadlines while working in a dynamic and fast-paced remote environment. 
• Adaptable to changing priorities, open to evolving responsibilities, and capable of maintaining focus and delivering high-quality results in a fluid, evolving work setting.

Technical Experience

• Proficient in the ability to write, modify, and optimize SQL queries for data extraction, analysis, and reporting from various databases and systems.
• Knowledge of automation tools or scripting to streamline compliance processes and improve operational efficiency.
• Strong analytical skills to assess large datasets, identify patterns, trends, anomalies, and derive actionable insights related to compliance risks and controls.
• In-depth understanding of regulatory frameworks such as ISO 27001, PCI DSS, and how to apply them to fintech operations.
• Experience with connecting and integrating systems, ensuring data flows efficiently between platforms for compliance monitoring and reporting purposes.
• Proficiency in designing and executing compliance monitoring and testing activities, including using automated tools for control testing and validation.
• Familiarity with Governance, Risk, and Compliance (GRC) platforms or similar compliance management software for tracking risks, controls, and compliance activities.
• Experience using tools such as Excel, Looker, or Power BI to create clear, actionable compliance reports and dashboards for various stakeholders.
• Ability to draft detailed compliance policies, procedures, and reports in alignment with regulatory requirements and best practices.
• Experience with issue management platforms to track, report, and resolve compliance or risk events.
• Demonstrates knowledge with Mac systems, Google Suite (G Suite), and enterprise tools. Ability to use or knowledge of tools like JIRA, AuditBoard, Snowflake, and Looker across teams.

Education & Experience

• 2 to 4 years relevant experience
• Bachelor's degree or equivalent relevant experience

Benefits, Perks, and Culture

- Everything you need to work remotely

- Unlimited PTO

- Medical/dental/vision insurance

- 401k through Charles Schwab 

- Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.

- Company-paid short-term and long-term disability plus basic life insurance.

- Family-friendly maternity and paternity leave

- Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!

- PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.

- Paid time off to do volunteer work in your community.

- Access to the Wellness Coach app for you and 5 family members

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.