Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum's Community Solutions Inbound Sales team may be the right next step in your career.
Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you'll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.
BE PART OF THE CONNECTION
Spectrum is America's fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you'll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!
WHAT OUR INBOUND SALES REPRESENTATIVES ENJOY MOST
- Representing a Fortune 100 company and market leader
- Establishing rapport with and educating customers
- Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
- Assessing customers' needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
- Acting as a consultant when evaluating and discussing Spectrum's products and services
- Creating best-in-class customer experiences and developing long-term relationships to retain customers
We're a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you'll feel at home inside Spectrum's Community Solutions Inbound Sales team.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Experience: 6+ months of sales or related experience
- Skills: Effective communication, customer service, multi-tasking, problem solving
- Abilities: Sound judgement, motivated, results-driven, work well under pressure
Preferred Qualifications
- Experience working in a call center environment
- Mobile/Wireless sales experience
- Knowledge of cable, TV, Internet, and/or Voice products and services
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
- Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
- Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed
- Total Rewards:
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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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