Community Manager

Posted 6 Days Ago
Be an Early Applicant
New York, NY
Entry level
Marketing Tech • News + Entertainment • Software
The Role
The Community Manager will drive audience growth on social media by creating engaging content, analyzing performance, and developing strategies to enhance user engagement and brand outreach.
Summary Generated by Built In

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. 

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. 

Sounds amazing, right? 

About the Team

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret NYC, Secret Sydney, Secret LA, Secret Singapore, Secret Perth, Secret Tokyo, Secret Toronto, Secret London, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!

About the role

  • Drive audience growth and engagement across multiple Secret NYC social platforms (Instagram, Facebook, Threads) by scheduling content, writing copy, and monitoring content and channel performance.
  • Create high-quality and engaging text and visual content for these social media accounts. Schedule and engage users with original, compelling copy.
  • Evaluate and develop the local/regional content strategy for our audience. Create, plan, and implement social media and communication campaigns and strategies.
  • Monitor, track, analyze, and report on social media platform performance.
  • Stay current with social media trends and source content accordingly.
  • Ensure marketing and social media campaigns are aligned with the communication strategy on all platforms and optimize posts for engagement and search.
  • Follow communication procedures, guidelines, and policies, maintaining the Secret Media Network editorial voice in headlines and copywriting across multiple verticals and platforms.
  • Build and strengthen relationships with customers, potential customers, industry professionals, and influencers. Always open to creating new digital deals and partnerships!
  • Work with the Social Media Teams and Editorial Executives to schedule and promote editorial-sponsored content across all platforms. Collaborate with our Strategist team for a 360-degree perspective on Social Media.
  • Complete timely qualitative and quantitative analysis/reporting to improve our performance.
  • Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly.

About you

  • Proficiency in both written and spoken English is essential; knowledge of other languages is a plus.
  • Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects.
  • Stays up-to-date with digital technology trends. Has a strong understanding of digital media trends, with a good feel for what makes content popular onlineYou have a knack for all things social—knowing all the right places to look for killer content.
  • Proficient in Canva, skilled in editing short-engaging videos, and familiar with social media tools like Creators Studio, Storrito, Later; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus.
  • Excellent interpersonal, verbal, and written communication abilities.
  • Attention to detail, critical thinking, and problem-solving skills.
  • Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication.
  • Is flexible and can handle the demands of a newsroom, where breaking news is always on the verge!

Benefits & Perks

  • Compensation package ranging from $65,000 to $70,000, based on experience.
  • Opportunity to make a real impact at a high-growth, global category leader.
  • 40% discount on all Fever events and experiences.
  • Office located in the heart of New York City — hybrid model with 4 days/week in-office.
  • Comprehensive Health, Dental, and Vision Insurance.
  • Access to Gympass (now Wellhub) for wellness and fitness benefits.
  • 401(k) enrollment.
  • Early ownership and responsibility from day one, with opportunities for professional and personal development.
  • A dynamic work environment with a talented, young, and international team!

Application Process

For the path forward, here's what to expect:

  • A video call interview with our Talent team
  • A 60 min psychometric online test
  • An editing test to showcase your expertise and knowledge
  • A conversation with our management team to explore alignment and potential
  • A potential final conversation with a team member

Join us in shaping digital narratives that resonate globally. Apply now and be part of something exciting!

#LI-Hybrid 

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Top Skills

Canva
Capcut
Creators Studio
Illustrator
Later
Photoshop
Storrito
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The Company
HQ: Culver City, CA
1,433 Employees
On-site Workplace
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment.

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.

Available for iOS and Android.

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