Community Engagement Programs Manager

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Senior level
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
The Role
Manage and enhance Databricks Community engagement strategies, fostering relationships and collaboration across departments to support community growth and business goals.
Summary Generated by Built In

FEQ126R250

We are on a mission to upskill Data and AI professionals in our customer and partner organizations to use Databricks and accelerate their business impact and professional growth. 

We are hiring for a Databricks Community Engagement Programs Manager that can help us scale knowledge through the use of Databricks Community. This is truly a unique opportunity for you to leverage your expertise to shape Databricks Community to be an even more integral part to the Databricks users journey. 

You will help develop and execute our Community engagement strategy to ensure that it’s an inviting and vibrant space for our users to communicate, learn and progress with their use of Databricks. Working closely with internal teams, such as Developer Relations, Support, Product Management, Marketing, Field Engineering, Sales and the Learning Technology Team, you will establish effective collaborations and shared goals to support an aligned vision for our Community. 

This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for working across departments with global impact.

The impact you will have:

  • Build and maintain strong relationships with and among Databricks Community members. Our Community members will feel valued, heard and connected. 
  • Create and execute recognition protocols that encourage and motivate community members to respond to published questions and posts 
  • Work with team members on ensuring alignment with our engaging content strategy.
  • Align Databricks Community’s goals with overall business growth strategy.  
  • Serve as the voice of the Community within Databricks. 
  • Understand Community dynamics and measure the impact of Community engagement on business outcomes and align with expectations. 
  • Work cross functionality to ensure efficient collaboration across Databricks.

What we look for:

  • 5+ years of experience with Data Practitioner audience is required
  • 5+ years of experience building and scaling authentic, vibrant online communities, ideally in an enterprise technology organization
  • Experience integrating online community into overall GTM playbooks and activities 
  • Experience with creating processes and communication that enable internal teams and SMEs to encourage participation and grow dependencies in the online community 
  • Strong attention to detail and ability to use data to make decisions 
  • Excellent written and verbal communication skills 
  • Experience administering Khoros community platform is preferred 

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Top Skills

Databricks
Khoros Community Platform
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The Company
New York, NY
2,200 Employees
On-site Workplace
Year Founded: 2013

What We Do

As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.

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