Community Content Producer

About the Role:

Grade Level (for internal use):

10

Community Content Producer

Role Summary: Are you a creative storyteller with a passion for engaging and inspiring digital communities? The Content Producer plays a key role in shaping the voice and experience of our community through impactful, relevant, and innovative content. From thought-provoking articles to interactive virtual events, this role brings the community to life and fosters meaningful connections among its members.

Key Responsibilities

Develop and Execute Content Strategy:

• Lead the creation and implementation of a comprehensive content strategy that aligns with business goals and meets the needs of the community.
• Innovate with fresh ideas to keep the community inspired and engaged.

Create and Manage a Content Calendar:

• Plan and deliver a steady stream of high-impact content across digital platforms.
• Ensure content is timely, relevant, and tailored to the community’s interests.

Produce Engaging Content:

• Develop high-quality articles, blog posts, videos, presentations, and more to inform and entertain community members.
• Experiment with new content formats and technologies to elevate the user experience.

Foster Community Experience:

• Design interactive digital experiences such as gamification, virtual events, and polls to deepen engagement.
• Spark meaningful conversations and interactions within the community.

Leverage Performance Metrics and Feedback:

• Use data and feedback to refine content strategies and ensure content resonates with the audience.
• Continuously optimize formats, topics, and delivery channels for maximum impact.

Collaborate Across Teams:

• Partner with marketing, product, and commercial teams to ensure content aligns with organizational objectives.
• Contribute creative ideas to cross-functional initiatives and campaigns.

Required Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in digital content creation, community engagement, or a related role, ideally within commodities or similar industries.
• Strong understanding of digital community dynamics and online engagement best practices.
• Proficiency in content creation tools such as Adobe Creative Suite, Canva, and Audacity.

Key Soft Skills:

• Exceptional storytelling and writing skills to create compelling content.
• Highly organized with the ability to manage multiple projects and deadlines effectively.
• Collaborative mindset with strong communication and interpersonal abilities.
• Creative thinker with a proactive approach to innovation and problem-solving.

Additional Preferred Qualifications:

• Familiarity with virtual event production and event management software.
• Fluency in additional languages is a plus.
• Previous experience in the commodities industry or a similar digital community role is highly desirable.

Performance Metrics

• Growth in community engagement and interaction rates.
• Positive feedback from members regarding content relevance and quality.
• Success of digital experiences and events in driving participation.
• Content performance metrics such as views, shares, and conversions.

About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit http://www.spglobal.com/commodity-insights.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)