Communications Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab's vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.

Get to Know the Role 

As the Communications Manager for Grab Malaysia, you'll collaborate closely with internal stakeholders across verticals, commercial, marketing, and public affairs teams. Your primary focus will be crafting and executing PR and communication strategies to drive business objectives. We're seeking someone with a robust background in corporate and brand communications, a deep understanding of Malaysia's media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

You will report into the Senior Manager, Communications and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will develop and execute communication programs in line with Grab's vision and goals.
• You will proactively identify and leverage publicity opportunities through various channels.
• You will cultivate compelling media stories to bolster Grab Malaysia's leadership position.
• You will forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia.
• You will navigate and mitigate reputational risks and manage responses to incidents or crises.
• You will oversee PR agency activities according to the agreed communication plan and budget.
• You will analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed.

Qualifications

What Essential Skills You Will Need

• You have at least 8 years of experience in PR, corporate reputation management, brand communication, or related fields.
• You have established relationships with top-tier media, KOLs, and thought leaders.
• You have proficiency in both English and Bahasa Malaysia (written and spoken) and exceptional writing and storytelling skills.
• You have a background in the consumer technology sector with experience in high-growth environments.
• You have previous roles in journalism, strategic communications consultancy, or similar fields.
• You have familiarity with social media and integrated marketing communications.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.