Communications Manager

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

About Us:

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab’s vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes. 

About the Role:

As the Communications Manager for Grab Malaysia, you'll collaborate closely with internal stakeholders across verticals, commercial, marketing, and public affairs teams. Your primary focus will be crafting and executing PR and communication strategies to drive business objectives. We're seeking someone with a robust background in corporate and brand communications, a deep understanding of Malaysia’s media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

Key Responsibilities:

• Develop and execute communication programs in line with Grab's vision and goals
• Proactively identify and leverage publicity opportunities through various channels
• Cultivate compelling media stories to bolster Grab Malaysia's leadership position.
• Forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia
• Navigate and mitigate reputational risks and manage responses to incidents or crises
• Oversee PR agency activities according to the agreed communication plan and budget
• Analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed

Qualifications

Required:

• 8-10 years of experience in PR, corporate reputation management, brand communication, or related fields
• Established relationships with top-tier media, KOLs, and thought leaders
• Proficiency in both English and Bahasa Malaysia (written and spoken)
• Exceptional writing and storytelling skills

Preferred:

• Background in the consumer technology sector
• Experience in high-growth environments
• Previous roles in journalism or strategic communications consultancy

Nice to Have:

• Familiarity with social media and integrated marketing communications
• Experience in multinational or global company

Additional Information

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.