Communications and PR Specialist - Social Forums

Posted 13 Days Ago
Hiring Remotely in Spokane, WA
Remote
Hybrid
60K Annually
3-5 Years Experience
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Fighting hubris, mission statement hypocrisy, and a tendency to overcomplicate things. We try to do good work each day.
The Role
The Communications and PR Specialist - Social Forums will manage all social media platforms via comments and forums, address comments in line with company objectives, create content, develop communication programs, maintain consistent brand messaging, build relationships, and conduct market research.
Summary Generated by Built In

Overview:
Two Barrels is hiring a Communications and PR Specialist - Social Forums. You will be a traditional company employee. This is a full time, 40 hour/week M-F position with company benefits. This is a remote position. Our main office is in Spokane, WA, and we have satellite offices in Austin, TX and Salt Lake City, UT.
Two Barrels is searching for a Communications and PR Specialist - Social Forums who is going to cut through all the BS out there and provide facts and information to the people who want it, who need it, and especially those who need to be educated on how things work with our products. We don't need a front person to smile, wave, and be stiff; we need someone who tells it how it is, but you know... make it positive, professional, productive, and fun.
We are a cool group of people that has a good time, but we get stuff done. Everything has a learning curve, but if you're our person, that doesn't scare you, it excites you. You're going to have to learn a lot, research a lot, and be our expert at communicating that to the general public, clients, and internal staff at times. We can guarantee you a wild ride.
Location:
Remote | Spokane - Austin - SLC |
Duration:
Full Time
Wage:
$60,000 - $85,000/year
Responsibilities:

  • Manage all social media platforms via comments and forums. Platforms including: Facebook, Instagram, Twitter, TikTok, YouTube, Reddit, etc.
  • Address any positive, neutral, or negative comments promptly, professionally and effectively and in line with company objectives
  • Work with design and marketing teams to create content
  • Develop strategy and content for industry specific remarks which require research, message development and gathering materials for use in internal and external presentations
  • Create, implement and oversee communications programs that effectively describe and promote the organization and its work, services and activities. Amplify stories across our organization using channels to build engagement
  • Develop and maintain consistent brand messaging across all communication channels, ensuring alignment with organizational goals and values
  • Build and maintain positive relationships with key stakeholders, including media contacts, partners, and community members
  • Conduct market research and competitor analysis to identify trends, insights, and opportunities for marketing and communication efforts


Minimum Qualifications:

  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field or equivalent experience
  • Strong verbal and written communication skills and ability to adapt communication style to different audiences
  • At least 1-3 years of demonstrated experience in a communications or PR role
  • Strong organizational skills
  • Knowledge and expertise in existing and emerging media platforms
  • Experience in media relations, including press release writing and media pitching
  • Strong interpersonal skills with ability to interact with diverse forum members, build relationships, and resolve conflicts diplomatically


Preferred Qualifications:

  • Professional experience in the Domain Registrar industry
  • A deep understanding of online social forums, community dynamics, and best practices for community engagement


Why you might like this job:
You are the kind of person who likes to get the message out to the fans, the naysayers, the uninformed, and the everyday curious people. You're bored of your current cookie-cutter role and want real problems to solve that actually require deep thought and research. You've been in the depths of the social media world, and have come out wanting more.
#BI-Remote
Benefits:

  • Great Wage & Success Meetings with your manager
  • Work From Home comfort package & company provided equipment
  • 22 days paid time off annually, PLUS 4 paid holidays
  • 4% 401k employer matching through Fidelity
  • 100% employer-paid medical, dental and vision for employees
  • Maternity and Paternity Leave
  • Flexible hours
  • Coffee shop next door
  • Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...

What the Team is Saying

Jason
Joshua Stubb
Vanessa Sickles
Brad Armstrong
Josh Groeschl
Hank
The Company
HQ: Spokane, WA
950 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Two Barrels is a Professional Services as a Product Company. ( A PSAAP - Duh! ) We run our company via product life cycles. We use tech to make amazing products and invest heavily in humans to help our clients with their business services needs.

Two Barrels is family-owned and operated, employs over 650 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.

What does it mean to be family-owned and operated?

Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.

We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.

We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.

We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:

https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/

We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!

Why Work With Us

A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.

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Two Barrels LLC Teams

Team
Product & Tech
About our Teams

Two Barrels LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.

Typical time on-site: Flexible
HQSpokane, WA
Austin, TX
West Jordan, UT
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