Communications and Engagement Consultant, Workvivo - London

What you can expect

Join Workvivo's Expert Services team to revolutionise workplace culture through tailored consultancy and internal communications. We're seeking creative communication professionals to collaborate with clients, manage customer success, and create engaging campaigns. If you're passionate about enhancing employee experience, seize this exciting opportunity to make a significant difference. You will be partnering with teams across HR, Internal Communications, Marketing, Design, IT and Leadership to ensure alignment on strategy and success. Training and empowering leaders across all verticals on the importance of best practices for internal communication will solidify your relationship building skills.

About the Team

Workvivo, an employee experience platform, is dedicated to enhancing workplace culture and global engagement. As part of Zoom, it focuses on fostering meaningful connections and modern collaboration to drive innovation.

Responsibilities

Developing and executing complex internal communication strategies for clients, create engaging campaigns,
manage customer portfolios, collaborate with stakeholders, and drive product adoption and success.

What we’re looking for

• Experience in Internal Comms/ Consultancy

• Have excellent communication skills - written, verbal, one on one, group, formal presentations

• Able to produce well-structured and clear customer facing documentation and reports

• Be able to work in a fast-paced, high-energy environment

• Have created and delivered end-to-end communications strategies with the ability to articulate the impact of these strategies through quantitative data

• Have working knowledge of localisation, geographical and cultural complexities as it relates to communications

• Be able to manage internal communications channels across a variety of different content types

• Be able to make quick decisions and be able to keep track of deadlines and agendas

• Have consultancy skills with the ability to identify and promote business benefits to a client

• Provide excellent customer service skills –hugely responsive internally and to customers

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.