Commercial Specialist

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
We are looking for a Commercial Specialist to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate about travel and ready to grab the opportunity to play a role in one of the core business of the company, keep on reading, as you might be the perfect fit for this job. 

Job Description

The job in brief: 

Job Title - Commercial Specialist
Location - Switzerland (Chiasso)
Working model – hybrid from Switzerland
Team - you will join the Packages Value Stream team within the Marketplace department
Level - Professional (working in teams or individually on projects, with emphasis on technical/discipline knowledge), reporting to Head of Commercial for Packages
Contract - Permanent, full time (36 h/week)

What your impact will be:

• Contribute to steer Package sales (i.e. flight+hotel and Tour Operator Packages) to lastminute.com, focusing on improving our commercial proposition to enhance conversion rate and revenues
• Perform in-depth analysis of performance by destination/product in order to make informed decisions on the actions to be taken and drive conversations with your line manager and Packages Director
• Monitor and analyse marketing channels performance, in order to better understand customer behaviour and optimise the offering 
• Gather, analyse and interpret sales and market information in order to provide meaningful feedback on competitors’ landscape, and make recommendations for the packages strategy

Qualifications

Your expertise:

• BA/MA degree in relevant fields, e.g. business, marketing, tourism
• 2/3 years experience either in the Travel Industry (OTA/Tour operator environment) or in digital companies
• Strong Excel knowledge and sound analytical skills
• Knowledge of Google Analytics
• Ability to work with Presentation Tools
• Ability to influence decision-makers through presentation of data and insights
• Fluency in English. Proficiency in French and knowledge of Spanish would be a plus

Desirable:

• Problem-solving and innovative thinking
• Keen eye for details and ability to effectively manage multiple tasks at a time, successfully meeting deadlines
• Proactiveness and ability to work in autonomy, but still with a strong team spirit and able to effectively collaborate in teams

Additional Information

Perks of working with us:

How we work together:
– An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
– Shorter working week (36h as full time), with a half working day on Fridays
– Flexible start and end of the working day
– Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:
– Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training and/or focus time. We’ll make the most of this time while keeping our accounting deadlines and workload in mind.
– Access to e-learning platforms (e.g. Discovery, O’reilly – depending on the department), professional and managerial skills development training paths

Other perks:
– 2 paid days off per year for volunteering purposes
– Occasional social events to foster connections among colleagues
– Travel industry discounts and flash exclusive staff fares
– We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Selection process steps*:

- HR interview (10-30 minutes)
- Test step online or offline
- 1st interview with Manager (soft skills + technical knowledge)
- We might require a quick 2nd interview with the Director
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Please submit your resume in English.