Client Success Manager

About Apptegy

Apptegy partners with school districts to simplify communication, elevate their brand, and empower every role in their organization. We put our clients front and center in everything we do because it's our clients who are most passionate about education. We build our products and features to make everyone in a school community better communicators. Ask any of our clients about us, and they will tell you that Apptegy’s people are thoughtful and high-performing. Our fast response time and quality support mean school leaders, teachers, and staff always have a partner ready to help provide a solution. Joining Apptegy is your opportunity to be on a high-performing team and contribute to our growth and your own.

We value thoughtfulness and high performance in everyone. That’s how we’ve grown quickly and won (and kept) thousands of school districts across the U.S. The client experience team is fast-growing and you’ll have the tools, the mentors, and the resources you need to be successful. We ask you to be someone who is internally motivated to do your best work and that you care about others. Apptegy’s Client Success Manager position is your opportunity to join a high-performing team and contribute to our growth and your own.

Why You’ll Love This Job

You will build relationships with Apptegy clients to champion our product (Thrillshare) and to encourage trust in our products and team.

What You’ll Do

• Reach out to clients directly and proactively to ensure they are getting the best use out of our products and services, and be the best vendor our clients have ever worked with 
• Train clients on the product and support users
• Work with school districts to tell the stories that define their strengths and values 
• Call, chat by video, and travel to clients to build in-person relationships
• Retain our clients over the long term, while making them successful at running excellent schools

Who You Are

• 4-year college degree or comparable, continuous work experience with an impressive track record of success
• Experience in a fast-paced working environment and know how to pick up tech tools quickly
• Strong attention to detail and exceptional organizational skills
• Capable of managing your workflow and schedule and do not need someone to guide and direct your day
• Excellent communication and presentation skills

Why You'll Love Working With Us

We take our responsibility as a company seriously and aim to make this the best job that you’ve had (and one that sets you up for future success). We want your day at work and your time at home to be a joyful experience that’s why we provide:

--Comprehensive medical, dental, vision, and life insurance coverage

--Retirement 401(k) with employer match

--Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)

--Mental Health Reimbursement

--In-office Gym 

--Catered lunch Monday-Wednesday 

--Unlimited paid time off including seasonal (December) company-wide time off

--Paid parental and medical leave

We value thoughtfulness and high performance in all candidates as we progress through the interview stages. If the challenge of building a rapidly growing company excites you as much as it does us, we hope you’ll consider joining us.

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Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.