Client Services Manager, Tennis

Posted 2 Days Ago
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Coral Gables, FL
Junior
Fashion • News + Entertainment • Sports
The Role
The Client Services Manager will coordinate client schedules, manage communications with WME personnel, and handle logistics for tournaments and marketing obligations. Regular travel and participation in business development sessions are required.
Summary Generated by Built In

Who We Are:

IMG is a global leader in sports, fashion, events and media. The company manages some of the world’s greatest athletes and fashion icons; owns and operates hundreds of live events annually; and is a leading independent producer and distributor of sports and entertainment media. IMG also specializes in licensing, sports training and league development. IMG is a subsidiary of Endeavor, a global sports and entertainment company.

  • Serve as day-to-day contact with relevant WME personnel (i.e. tennis agents, marketing agents, social media team)
  • Manage client schedule in matters pertaining to tournaments, training, marketing obligations, public relations, community activities
  • Primary contact with the WTA re tournament and tour commitments, PR obligations and other relevant tour obligations. This communication will be shared with the client and/or directed by the client.
  • All communication on behalf of client will be courteous, respectful and professional
  • Must be available to travel on a very regular basis throughout the WTA circuit schedule
  • Primary contact in coordinating logistics related to the obligations listed above
  • Primary contact for overall tennis and business calendar
  • Responsible for timely and accurate communication to client, agency team and business partners (oral and written)
  • Readily available for client, WME contacts and business contacts at all times (within reason); must answer phone and respond to text messages and emails promptly at all times (within reason)
  • Coordinating hotels and transportation based on direction of the client.
  • Participate and assist with the scheduling of regular client business development planning sessions
  • Gain a firm knowledge and understanding of the various WME departments and resources
  • Participate in marketing and business development discussions including sponsorship sales, pr, social media, content development, fashion projects, literary projects, etc.
  • ·  Track the follow-up on pipeline projects
  • ·  Update the group on client priorities and updated interests
  •  ·  Maintain communication with external partners regarding schedule coordination including sponsors, WTA-Tour, and other business constituents.
  • Facilitate a year-end meeting to review and plan for next steps
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The Company
HQ: Beverly Hills, CA
11,131 Employees
On-site Workplace
Year Founded: 1898

What We Do

Endeavor, formerly WME | IMG, is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune’s 25 Most Important Private Companies, Endeavor is the parent of a number of subsidiaries with leadership positions in their respective industries, including WME, IMG and UFC. Collectively, Endeavor specializes in talent representation and management; brand strategy, activation and licensing; media sales and distribution; and event management.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

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