Client Relationship Manager (Singapore)

Reposted 3 Days Ago
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Singapore
Junior
Payments • Financial Services
The Role
The Client Relationship Manager will manage client accounts, promote Unlimit's solutions, ensure client satisfaction, and maintain relationships to foster business growth.
Summary Generated by Built In

About Unlimit

 

Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, banking as a service (BaaS), and an on&off-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate both locally and internationally with ease across Europe, the UK, LATAM, APAC, India, and Africa. Unlimit has 700 employees across 16 offices and five continents, including London, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit: www.unlimit.com.



About the Job

With Unlimit's client portfolio constantly growing and to ensure the best possible customer experience, we are looking for a Client Relationship Manager to join the Corporate Accounts team. 

Duties & Responsibilities:

  • Display a strong understanding of each client’s business model in order to effectively promote and upsell Unlimit’s solutions, maintain the growth of the existing portfolio, and help clients optimize their payment accounts activities
  • Understand the needs of customers and be able to respond effectively with a plan of how to meet these in order to develop stronger and more fruitful cooperation with existing customers
  • Opening and maintaining current accounts for corporate and retail clients
  • Providing clients with superior and professional service, support, and follow-up for operational requests

Requirements:

  • University degree or equivalent in Economics, Law, Business Administration, or relevant field of study
  • 1-3 years of experience in client relationships, preferably with experience as a relationship manager in corporate banking or with corporate providers.
  • Excellent verbal and written communication skills in English and Chinese.
  • Experience in customer support, ideally, but not limited to the banking or corporate services industry
  • Proven track record of offering excellent customer support
  • Driven and self-motivated to reach targets
  • Ability to work independently, and possess strong organizational, time management, and communication skills
  • Customer service-oriented, professional and resourceful

Join Unlimit Team now!


Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Top Skills

Banking As A Service
Customer Support Software
Payment Processing
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The Company
HQ: London
436 Employees
On-site Workplace
Year Founded: 2009

What We Do

From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.

Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.

That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints.

Unlimit - Borderless Payments

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