Client Project Coordinator

Company:Mercer

Description:

We are seeking a talented individual to join our Operations Client Support team at Mercer. This role will be based in Phoenix, and it is a hybrid role with a requirement of working at least three days a week in the office.

As a Client Project Coordinator, you will play a critical role in providing administrative support to our Finance and Analytics leader and Client Management leader, utilizing strong critical thinking, discretion, and follow-through skills to monitor and manage various tasks and projects.

We will count on you to:

• Manage complex calendars, coordinate scheduling, document meeting notes, finalize newsletters for distribution, and management of our MS Teams channel
• Create and edit documents using advanced technical skills in Microsoft Word, Excel, and PowerPoint while ensuring all documents produced adhere to Mercer's global identity/document standards
• Create and run high level PowerPoint presentations
• Provide editorial peer review of documents before final production/distribution to ensure quality control of the final product
• Handle sensitive information with professionalism and integrity while communicating openly and often among team members
• Strive to promote smooth workflow and ensure team needs are met
• Frequently interact and collaborate with senior-level leadership while performing tasks under limited supervision
• Establish, maintain, and manage client subject files, personal working files, and legal plan documents as applicable
• Contribute to accurate client/project budget management through accurate and prompt time entry
• Assist team with a variety of tasks as assigned

What you need to have: 

• Bachelor’s Degree or equivalent work experience
• 3+ years of administrative support experience, preferably in a consulting environment or professional service industry
• Advanced computer skills, including extensive experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) and SmartSheet
• Strong judgment, discretion, confidentiality, and decision-making skills
• Ability to work well under pressure and with limited direction while handling multiple tasks and prioritizing effectively
• Exceptional interpersonal and business communication skills with the ability to interact with all levels within the organization
• Strong attention to detail, organizational, and time management skills
• Demonstrated problem solving capabilities

What makes you stand out?

• Strong project management skills
• Ability to adapt quickly to business needs and priorities
• Previous billing/invoicing experience

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.