Client Partner, Strategy

Posted 2 Days Ago
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New York, NY
Senior level
Consulting
The Role
As a Client Partner at Interbrand, you will win, nurture, and grow client portfolios, ensuring top-notch client experiences while advising and engaging regularly with clients. You will collaborate with internal teams to deliver high-quality work and drive revenue growth while mentoring team members and monitoring performance.
Summary Generated by Built In

About Interbrand

Interbrand understands what it takes today to build the world’s most iconic brands.

To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.

Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.

In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.

The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.

Our Behaviours

Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.  

Job Overview

Be truly client centric by winning, nurturing and growing portfolios of clients, galvanising internal teams and clients to produce and translate iconic work into real world experiences and ecosystem. Delivers on the Interbrand client experience every day making Interbrand the unequivocal industry leader.

Objectives

  • Win and grow revenue, with active contribution in pitch processes, a focus on organic growth and selling solutions to extend client relationships
  • Be a senior advisor to clients to ensure we deliver on the Interbrand Client Experience promise and Client Centricity goal
  • Engage with clients regularly and persuasively to ensure Interbrand’s relevance and capability to maintain go long clients
  • Bring connections and networking into the business to diversify and expand our client roster
  • Work with Global Director, Growth and Managing Partners to facilitate a seamless client onboarding process
  • Attend key industry events and represent Interbrand
  • Partner with the New Business team to activate outbound new business initiatives

Work

  • Push the innovation of our work in both thinking and making
  • Be the champions of creativity and making moves for clients
  • Role model best thinking, making and working practices
  • Engage with and advise teams at critical junctures in the development of work
  • Accountability for quality control and excellence
  • Embed simple and effective working principles, streamlining how we work and putting prototyping into play
  • Work with the GMA to feed in client work to support with production of case studies and social media posts immediately after work/projects are completed

People

  • Build effective team structures designed to successfully deliver on our Client Centricity goal
  • Provide strong team training, mentorship and coaching, enabling teams to produce their best work and client outcomes
  • Active participation in end of project feedback cycles, ensuring the wider team also contribute at all times, building a culture of continuous feedback
  • Active engagement with performance management processes as required, including Performance Conversations and 360 feedback cycles
  • Work with the Performance & Learning team to ensure skills gaps and training needs are addressed
  • Identify and engage with top talent in the Work with Talent Acquisition on getting this talent into Interbrand and to conduct interviews were required
  • Leading by example, role modelling Interbrand behaviours at all

Operations

  • Achieve realisation targets
  • Monitor and ensure precise date entry into global systems, LIFT, SalesForce,

NOTE: This is a hybrid role and requires you to be in our NYC office 2-3 days per week

Compensation

  • Base salary range of $250K to $300K; discretionary bonus based on company and personal performance
  • This range represents the low and high end of the base salary someone in this role may earn as an employee of Interbrand in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience; training; associated responsibilities; other business and organizational needs; and geographic location (to account for comparative cost of living). The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
  • Benefits for this role include: Health/Vision/Dental Insurance; Family Forming Benefits; 401(k); Employee Stock Purchase Program; Annual Education Assistance; Health and Wellness Discounts; Spending and Saving Accounts; Vacation, Sick, and Personal Days; Paid Parental and Medical Leave; Life, AD&D and Disability Insurance; EAP; Mobile Phone Reimbursement

We are building a connected, collaborative and inclusive human culture. As part of that culture, Interbrand is committed to creating spaces for open communication, transparency, and equitable support for all levels of employees. Diversity, equity, and inclusion are driving forces in how we create and embrace community while allowing our employees to refine their craft and solve problems for the world’s best global brands. Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR.

We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at [email protected].

The Company
HQ: New York, NY
1,007 Employees
On-site Workplace

What We Do

Interbrand has been a world leading brand consultancy, for over 45 years – having pioneered iconic work and forged many of the brand building tools that are commonplace across the industry today.

We know that in an age of unprecedented abundance of choice and speed of innovation, customers’ expectations are moving faster than business. While incremental change is still essential, it is no longer sufficient. It takes bold moves to leap ahead of customers and competitors. We call these moves Iconic Moves.

In collaboration with the world’s leading brands, our global team of thinkers and makers are pioneering the future of brand building. By turning customers into active participants, we help our clients strengthen their brands on an ongoing basis – our approach gives them confidence to make Iconic Moves that spark desire and create utility, driving extraordinary results.

Interbrand is a part of Omnicom Group (NYSE:OMC).

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