Client ops - Chargé(e) de Facturation

Posted 20 Days Ago
Be an Early Applicant
Paris, Île-de-France
Hybrid
Junior
Internet of Things • Consulting
The Role
The role involves managing the Order to Cash process, ensuring accurate billing and client support, and reconciling payments. It focuses on optimizing billing processes to ensure timely payment collection and collaborating with various departments for billing accuracy.
Summary Generated by Built In

🪐 Discover our galaxy


Malt is Europe's leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, who still serves as CEO, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.


Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.


We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.


✨ Malt is also…


- a tech company with a human approach

- a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe - Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.

- committed to creating a safe and inclusive space where every employee can thrive both personally and professionally

- committed to equality and diversity (50% of People managers are women)

- a company with strong career path policies allowing all Malters to develop and grow equally

- backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI France


Join us on Planet Malt, we need you to help us write this next chapter! 🪐


At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.



Explore your future career 🔭


En rejoignant l’équipe Client Operations au sein du department Finance, tu travailleras en étroite collaboration avec nos clients ainsi que nos commerciaux et nos équipes techniques sur les sujets d'administration des ventes.


Ton rôle sera d'assurer tout le cycle Order/Procure to Cash et optimiser les process liés à la facturation de nos clients afin de permettre un recouvrement des paiements dans les délais.



Key responsibilities ✨

Gestion de l’activité Order to Cash :

  • Réceptionner les bons de commande des clients, assurer le bon lien avec les prestations et suivre leur consommation pour anticiper des sur-consommations
  • Gérer de manière proactive le processus de facturation de nos différents comptes
  • S'assurer que les factures sont opportunes, précises et complètes, conformément à notre modèle et aux attentes du client.
  • Collaborer avec les autres départements pour assurer l'exactitude de la facturation: comptabilité, sales, légal
  • Gérer le support aux clients sur des problématiques de bons de commande, facturation / paiement et gestion de la facturation spécifique hors plateforme (avoirs, factures HBO)
  •  Réconciliation des paiements clients et relance des avis de paiement
  • Recouvrement des factures dues, échues et assurer un délai de règlement respecté

Innovation / Automatisation des processus :

  • Identification et remontée des goulots d’étranglement dans les processus financiers actuels qui provoquent des frictions côté clients/freelances et entraînent des tâches manuelles à faible valeur ajoutée (gestion de factures / avoirs, envoi de factures en manuel, etc.)

About you 🧑‍🚀

  • Une première expérience avec des problématiques de finance opérationnelle, idéalement en start-up ou plateforme B2B
  • Rigoureux(se), autonome et très organisé(e) 
  • Attitude positive & constructive
  • Approche créative de la résolution de problèmes
  • Solides compétences en Excel et en matière de planification et d'organisation
  • Maîtrise complète du français et niveau entièrement professionnel en anglais, et à l’aise dans un environnement international et anglophone
  • Motivé(e) à faire évoluer une plateforme qui fera 1 milliards d’euros en 2024 !

How to join the mission? 🚀

  • Premier échange avec un(e) Talent Acquisition Manager
  • Entretien avec un(e) de nos Team Lead Client Operations
  • Business case à compléter sur place (Excel / Mise en situation) avec deux membres de l'équipe Finance leadership
  • Prise de références professionnelles
  • Entretien final avec un membre du Leadership Team

Malt is the perfect space to thrive personally and professionally 💫


- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris

- Equity: Every Malter is entitled to stock options 

- Lunch vouchers (legal benefit): €9/day on your Swile card

- Transportation (legal benefit): 50% reimbursement (any type of transport)

- Healthcare insurance (legal benefit) 

- RTT: From 8 to 12 days off per year

- Sports: Company participation to a Gymlib membership

- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave

- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

- Remote work: Hybrid policy balancing on-site and home office

- Team building events organized every year


Ready? Get your ticket to Malt 🪐 

Top Skills

Excel
The Company
London
1,471 Employees
On-site Workplace
Year Founded: 2013

What We Do

Malt is a platform that connects businesses with freelancers, finding the perfect match for every project. Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it we hope to empower everyone to shape their careers to fit exactly what they’re looking for. Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège, who were both joined by Alexandre Fretti as Co-CEO in 2020. In March 2022, Malt acquired Comatch, enabling us to create a dedicated category for independent management consultants and interim executives where clients can access vetted expertise, known as Malt Strategy. We have now gained the trust of more than 550,000 freelancers and 70,000 clients, becoming one of the leading marketplaces for freelance talent. We are currently operational in nine countries and regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE and the UK. Malt has evolved into a successful scaleup with more than 700 employees from 44 different nationalities, who share the same values of care, ambition, joy and autonomy. Join us and become part of the future of work!

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