Landor is looking for a Client Manager to join our Madrid studio. Could this be you?
We are Landor.
World-leading brand specialists.
Consulting. Design. Experience.
Connecting business strategy to brand.
Bringing every facet of brand to life.
Creating brand-led experiences for talent & customers.
United in our drive to make a positive difference.
Proudly part of WPP.
We build brands, designed to transform.
Our Landor Group also includes leaders in sonic branding amp,
workspace & architectural design experts BDG
and award-winning motion specialists ManvsMachine.
What you’ll do
As a Client Manager, you will be responsible for ensuring client satisfaction by overseeing the delivery of projects on time, within budget, and to scope. You will act as the primary point of contact for clients, managing communication and ensuring seamless project execution. You'll collaborate with internal teams, including strategists, designers, and production, to deliver high-quality work that addresses client business challenges. This role offers the opportunity to contribute to business development opportunities and grow existing client accounts.
- Manage client projects from initiation to completion, ensuring adherence to timelines, budgets, and scope.
- Build and maintain strong client relationships, acting as a trusted advisor and partner.
- Collaborate with internal teams to develop and execute project plans.
- Identify and pursue opportunities to grow existing business and expand client relationships.
- Proactively manage project risks and challenges, identifying solutions and escalating issues as needed.
- Contribute to the development of compelling proposals and presentations to support our new business and growth ambitions
What you’ll need
- Proven experience in client management and interest in new business / growth opportunities, preferably within a creative agency or consulting environment.
- Excellent communication, interpersonal, and presentation skills.
- Strong organisational and time management abilities.
- Ability to work effectively in a fast-paced, collaborative environment.
- A passion for branding and a deep understanding of brand strategy.
- Financial acumen and understanding of business development principles.
Our commitment to diversity and inclusion
We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination.
Landor is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, colour, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity or expression, sexual orientation or marital status.
#LI-DNI #LI-DNP
What We Do
We exist to make a positive difference for our clients, our people, and the world around us. We believe that difference lies in doing more than what’s necessary, in doing different than before, and in always pushing for better as professionals and as people.
We challenge ourselves to embrace what matters and let go of what doesn’t. We hold ourselves to the highest standards and inspire each other to go even further. We trust in our teammates and learn and grow from their different perspectives every day.
We look out for one another and get to be a supportive presence in each other’s lives. By making each other better, we create extraordinary together.
Because we know the transformative power of creativity, we know we can create positive change.
With purpose. With passion. By design.
