Client Manager

Reposted 19 Days Ago
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Madrid, Comunidad de Madrid
Mid level
Consulting
The Role
The Client Manager at Landor will oversee client projects, ensuring satisfaction, adherence to timelines and budgets. Responsibilities include managing client communications, collaborating with internal teams, identifying growth opportunities, and proactively addressing project challenges. The role also involves contributing to new business proposals and presentations.
Summary Generated by Built In

Landor is looking for a Client Manager to join our Madrid studio. Could this be you?  

  

We are Landor. 

World-leading brand specialists. 

Consulting. Design. Experience. 
 
Connecting business strategy to brand. 

Bringing every facet of brand to life. 

Creating brand-led experiences for talent & customers.​​ 

United in our drive to make a positive difference. 

Proudly part of WPP. 

We build brands, designed to transform. 

Our Landor Group also includes leaders in sonic branding amp, 

workspace & architectural design experts BDG 

and award-winning motion specialists ManvsMachine. 

 

What you’ll do 

As a Client Manager, you will be responsible for ensuring client satisfaction by overseeing the delivery of projects on time, within budget, and to scope. You will act as the primary point of contact for clients, managing communication and ensuring seamless project execution. You'll collaborate with internal teams, including strategists, designers, and production, to deliver high-quality work that addresses client business challenges. This role offers the opportunity to contribute to business development opportunities and grow existing client accounts.

  • Manage client projects from initiation to completion, ensuring adherence to timelines, budgets, and scope.
  • Build and maintain strong client relationships, acting as a trusted advisor and partner.
  • Collaborate with internal teams to develop and execute project plans.
  • Identify and pursue opportunities to grow existing business and expand client relationships.
  • Proactively manage project risks and challenges, identifying solutions and escalating issues as needed.
  • Contribute to the development of compelling proposals and presentations to support our new business and growth ambitions


What you’ll need 

  • Proven experience in client management and interest in new business / growth opportunities, preferably within a creative agency or consulting environment.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong organisational and time management abilities.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • A passion for branding and a deep understanding of brand strategy.
  • Financial acumen and understanding of business development principles.


 

Our commitment to diversity and inclusion 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination.  

Landor is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, colour, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity or expression, sexual orientation or marital status. 

 

#LI-DNI #LI-DNP 

Top Skills

Business Development
Client Management
Communication
Financial Acumen
Interpersonal Skills
Organizational Skills
Project Execution
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The Company
Chicago, IL
622 Employees
On-site Workplace
Year Founded: 1941

What We Do

A global leader in brand consulting and design, Landor helps clients create agile brands that thrive in today’s dynamic, disruptive marketplace. Our work enables top brands—from Barclays to BMW and Tide to Taj—to stand for something while never standing still.
Landor’s branding services include strategy and positioning, identity and design, motion graphics, brand architecture, prototyping, innovation, naming and verbal identity, research and analytics, environments and experiences, engagement and activation, and interactive and media design.
Founded by Walter Landor in 1941, Landor pioneered many of the research, design, and consulting methods that are now standard in the branding industry. Today, Landor has 26 offices in 19 countries, working with a broad spectrum of world-famous brands. Clients include Alitalia, Barclays, Bayer, BBC, BMW, BP, Cracker Barrel Old Country Store, FedEx, GE, Kraft Heinz, Huawei Technologies, Marriott International, Nike, Pernod Ricard, Procter & Gamble, S&P Global, Samsung, Sony, and Taj Group. Landor is a member of WPP, the world's largest marketing and communications firm.

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