About the RoleAs a Banana Republic Client Advisor, you will create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You are an expert on styling and fashion, with a thorough understanding of designers, brands, and seasonal trends. As a Client Advisor, you will provide a superior level of service through an inclusive environment that inspires brand loyalty and makes our customers feel welcome and eager to return. Your goal is to grow the business by genuinely connecting, converting, and retaining a loyal client following.What You'll Do
-
Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
-
Connect and engage with customers authentically to build strong relationships and brand loyalty
-
Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences
-
Take responsibility for driving sales and achieving store goals, with the client as your primary focus
-
Demonstrate values and behaviors consistent with our Words to Live By
-
Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
Who You Are
-
Minimum of 1 year of clientele experience in luxury fashion and strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs
-
Effective communicator with experience in creating meaningful connections with customers that builds brand loyalty
-
Experience with proactive client sourcing and outreach
-
Proven experience in building a loyal client base
-
Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process
-
Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available and as required by state and local laws
-
Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
-
Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives
-
Collaborative and flourishes in a team environment
-
Curious with a “can do” attitude and a desire to learn and grow
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.