Citrix Administrator

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues infinancial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:
You will be part of global team of Citrix Administrators, Engineers, and Architects. Team is Responsible for the maintenance and support of multiple server environments and virtual desktops hosted in our global data-centers as well as Public cloud, to enable FIS to provide a highly available enterprise quality service to our customers, working alongside Infrastructure and Operations teams based in EMEA, US and APAC regions.

What you will be doing:

• Proactively maintain all Citrix infrastructure components for a 24x7x365 uptime service.

• Maintain best practices on managing systems and services across all environments.

• Fault finding, analysis and of logging information for reporting of performance exceptions.

• Proactively monitoring system performance and capacity planning.

• Manage, coordinate, and implement Citrix environment deployments, upgrades, patches on servers.

• Create and modify scripts or applications to perform tasks.

• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.

• Collaborate with other teams and team members to develop automation strategies and deployment processes.

What You Will Bring:

• Amenability to work on shifting schedules (either morning or night shift)

• Current setup is mostly work from home but must be amenable to report onsite if needed (currently once/twice a week onsite).

Must Have Experiences:

• Citrix Virtual Apps and Desktops knowledge.

• Knowledge on Citrix App layering technology

• Implementation and deployment knowledge on Citrix VDI’s

• Knowledge on implementing Citrix on Azure and AWS cloud

• Good troubleshooting skills and experienced in handling Global customers.

• Strong attention to detail with a customer focus

• 24x7 support required with rotational shifts

• A background in phone/email support is desirable.

• Citrix Xenapp product knowledge

• Understanding on Citrix Architecture and its components

• Basic understanding for Netscaler/VPX device configuration and Management

• Fluent English speaking/writing

• Analysis & Problem solving

• Basic networking TCP/IP.

Nice To Have Experiences:

• Citrix certification Associate (CCA-V)

• Knowledge on AD, DNS, DHCP

• Working experience in Agile methodology

• Past experience of working in a multi-shift operations environment

• Past experience working for an organization from the financial services sector

• Experience of multi-server distributed systems

• Windows

• ITIL Foundation Certified

• Active Directory

• Automation tools – PowerShell

What we offer :

• An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….

• Attractive range of benefits including private medical cover, dental cover, and travel insurance.

• Continuous development through our diversified training across core financial, sales and FIS solutions.

• A modern, international work environment and a dedicated and motivated, supportive team.

• A broad range of professional development possibilities, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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