Chief Information Officer (CIO)

CampusWorks is seeking a strategic and customer focused leader to lead the strategic and tactical technology activities and systems onsite at our partner institution, St. Lawrence University, in Canton, NY. 

The Chief Information Officer is responsible for aligning IT strategy with institutional goals, leveraging technology for innovation and efficiency in higher education, and developing broad relationships with the campus community. Overseeing all aspects of IT planning, budgeting, and support, the CIO requires a deep understanding of the institution's operations and the technical expertise to lead and coordinate IT teams effectively. The CIO leads the IT team comprised of both remote and on-campus team members. Together, they develop and implement IT best practices to improve infrastructure and IT services for the institution to enhance operational maturity, build a high-performing IT team, and align IT strategy with institutional goals. Proficiencies in IT governance, leadership, change management, and stakeholder relations are crucial for success in this pivotal role. 

Responsibilities

• Build and maintain strong relationships with institution’s leadership team, senior management, business, and academic units, to earn trust and alignment between the IT function and the rest of the institution.
• Lead IT planning and alignment by developing and executing a comprehensive IT Strategic Plan that is in alignment with institutional priorities. 
• Stay current on the latest IT trends and best practices, continuously seeking opportunities to improve the institution’s technological capabilities. 
• Ensure IT initiatives, projects, and funding are approved and prioritized by proactively participating and partnering with various institutional members who chair the IT governance structure that includes relevant business, academic, and student representation. 
• Function as a good steward of the institution’s budgets and resources by properly planning and delivering on a multi-year plan that ensures optimal return on investment. 
• Provide leadership and management with regard to vendor negotiations, vendor partnerships, and delivery on behalf of the institution while adhering to institutional guidelines and policies.
• Develop and recommend information technology policies to ensure the appropriate acquisition, use, security, and cost-effective application of technology.
• Lead an IT team of approximately 40 individuals, comprised of full-time staff, remote staff, and student workers overseeing technology infrastructure, systems, enterprise applications, classroom spaces, and the user experience through help desk and service desk support. 
• Lead the security and integrity of all IT systems and data, implementing robust cybersecurity measures that comply with all local, state, and federal regulations. 
• Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, classroom, and other IT infrastructure equipment. 

Qualifications & Requirements

• Bachelor's degree in computer science, business, or related field 
• 10+ years of experience leading IT initiatives in a college or university environment
• Demonstrated leadership traits and highly effective oral and written communication skills  
• Knowledge of higher education technologies and systems 
• Experience with, and a broad understanding of higher education challenges and the application of technology solutions in resolving those challenges   
• Experience in leading diverse groups to an agreed upon outcome that is aligned with the best interest of the institution 
• Demonstrated agility to respond to changing institutional priorities 
• Ability to lead an organization through change and transformation 
• Ability to lead and develop people and foster an environment of positive employee engagement and trust throughout the organization
• Ability to work in a politically-sensitive environment with various campus constituencies and competing goals




Preferred:

• Master’s degree 
• ITIL certification  
• Experience with or knowledge of service provision best practices (e.g.ITIL)
• Experience in ERP optimization and implementation and project management

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm,  provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada.  With the nature of our clients’ work evolving quickly,  we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. 

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

 At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying.  

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:

At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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