Senior Channel Marketing Manager - US

About Cognigy:

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. 

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: Our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role: Channel Marketing Manager – US

Location: Dallas, TX, United States
Potential Earnings: $120.000 to $135.000 on target earnings (inclusive of bonuses)

As a Senior Channel Marketing Manager at Cognigy, you will work with strategic, tech, reseller and referral partners to expand marketing reach, boost brand awareness, and generate leads together. This role is responsible for overseeing day-to-day operations, partner event management, content development and channel sales. The ideal candidate will cultivate relationships and identify opportunities for pipeline growth to shape future channel marketing strategies. This role requires a highly detail-oriented, self-motivated doer with a proven ability to drive successful outcomes. The ideal candidate possesses a positive, make-it-happen attitude, thrives in a fast-paced environment and is eager to make a significant impact.

Note: This is NOT an affiliate partner marketing role.

Your responsibilities will include:

• Work with strategic, tech, reseller and referral partners to expand marketing reach, boost brand awareness, and generate leads together in the field and digitally.
• Shape and execute a channel marketing strategy that reflects the joint partners business objectives; build and execute agreed-upon marketing plans start to finish.
• Drive partner events, virtual and in-person, handling all event logistics, including booth strategy, registrations, agenda scheduling, staffing, giveaways and on-site production.
• Plan out a regular cadence of communications for product launches, marketing activities and time sensitive updates.
• Collaborate cross-departmentally to develop high-quality, multi-format joint marketing content such as case studies, blog content, and white papers.
• Conduct post-event evaluations and ROI analyses, reporting results and recommendations to sales and marketing teams.

Growth Potential

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

About you

• Bachelor's degree in marketing, communications, or a related field
• 5+ years of experience in channel marketing, field marketing or related roles, within a SaaS or technology company
• Strong understanding of channel sales, partner ecosystems, and go-to-market strategies
• Proven experience in managing marketing budgets and executing marketing strategies
• Strong event planning and management skills, with experience coordinating tradeshows, webinars, and other partner events
• Proficiency in marketing analytics and data-driven decision-making
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-orientated salary
• Group medical, prescription, dental and vision insurance
• Life, AD&D and short-term disability insurance
• 401(k)
• Unlimited PTO
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible and remote working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including Udemy
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.